[PART_TIME Remote] Customer Service Agent - PT- Remote WFH After

Remote Full-time
Position at a Glance:Position: Customer Service Agent - PT- Remote WFH After TrainingCompany: WorkwarpStart Date: Immediate openings availableCompensation: a competitive salaryLocation: Remote  Come join our team of dynamic professionals at TeamHealth National Patient Service Center!

Bilingual English/Spanish is a plus!

Can Work From Home after training- equipment will be provided!

We offer Paid Training.

Training is On-site at our Cedar Bluff location in Knoxville, TN.

(4 weeks 8am - 5pm)
• *NOW OFFERING A $750.00 SIGN-ON BONUS PLUS QUARTERLY INCENTIVES**

Candidates with experience in retail and restaurant service are strongly encouraged to apply.

Benefits for FT Employees (32 hours per week):
• Generous Personal Time Off
• 8 Paid Holidays per year
• Quarterly bonus plans- gives you the chance to add to your income!
• Business casual dress code- we want you to feel comfortable at work!
• Learning and Development- internal subject matter experts offer ongoing training to get you up to speed

What You'll Love About TeamHealth:
• Wellness programs- Our LiveWell program focuses on supporting you with all of your well-being needs so you can thrive Physically, Emotionally, Socially, and Financially!
• Work that Stays at Work. Your time off is yours!
• Health Benefits. Medical with HSA and FSA options, dental, vision, and life insurance.
• Prepare for the Future. 401K program (Discretionary matching funds available)

JOB DESCRIPTION OVERVIEW:

This position is primarily responsible for answering patient inquires with exceptional customer service, while maintaining positive patient relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provide service to patients in a professional manner.
• Provide excellent, concise communication.
• Learn and understand ETM software operation.
• Learn and understand billing and account operations.
• Answers and documents all telephone inquiries.
• Research and resolve problems with patients' bills.
• Updates patients’ insurance coverage as needed.
• Prints courtesy claims and itemized statements.
• Rebills accounts after receiving insurance information.
• Arranges financial agreements with patients using budget plan as needed.
• Performs other duties and assignments as requested.

Job Requirements:

QUALIFICATIONS / EXPERIENCE:
• High school diploma or equivalent required
• Strong communication skills (oral and written) required
• Ability to speak, listen and type simultaneously
• Understanding and familiarity with Microsoft Windows environment

https://www.teamhealth.com/california-applicant-privacy-notice/

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Job Snapshot

Employee Type
Part-Time

Location
Knoxville, TN (Remote)

Job Type
Customer Service, Health Care

Experience
Not Specified

Date Posted
12/13/2024 Apply Job! Submit Your ApplicationSeize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.

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