Partner Success Manager - In Patient Treatment Facilities
Description:
• Focus on customer acquisition and long-term partner success to grow service offerings
• Manage the full partner lifecycle—from initial outreach and sales through onboarding and transition to customer success
• Develop and grow existing and new partner relationships
• Work collaboratively with partner staff to increase appropriate referrals to the PursueCare platform
• Ongoing support to active partners
• Conduct regular partner check in meetings to ensure partner satisfaction
• Train and educate partners’ clinical and administrative staff on how to refer patients on the portal and via the PursueCare app
Requirements:
• Demonstrated experience working with in-patient treatment providers, including medical detox, residential rehabs, and residential-based PHP and IOP programs.
• Minimum 3-5 years selling/customer service experience, preferably in healthcare settings
• Bachelor's Degree preferred, or relevant experience
• Direct experience working with providers, medical office staff or health care administration a plus
• Prior experience in the substance use disorder treatment field preferred
• Excellent computer skills and a demonstrated comfort with technology. HubSpot experience preferred but not required.
Benefits:
Flexible paid time off
• Competitive pay
• Bonuses
• Comprehensive health benefits
• 401K with company contributions
Apply Now
Apply Now
• Focus on customer acquisition and long-term partner success to grow service offerings
• Manage the full partner lifecycle—from initial outreach and sales through onboarding and transition to customer success
• Develop and grow existing and new partner relationships
• Work collaboratively with partner staff to increase appropriate referrals to the PursueCare platform
• Ongoing support to active partners
• Conduct regular partner check in meetings to ensure partner satisfaction
• Train and educate partners’ clinical and administrative staff on how to refer patients on the portal and via the PursueCare app
Requirements:
• Demonstrated experience working with in-patient treatment providers, including medical detox, residential rehabs, and residential-based PHP and IOP programs.
• Minimum 3-5 years selling/customer service experience, preferably in healthcare settings
• Bachelor's Degree preferred, or relevant experience
• Direct experience working with providers, medical office staff or health care administration a plus
• Prior experience in the substance use disorder treatment field preferred
• Excellent computer skills and a demonstrated comfort with technology. HubSpot experience preferred but not required.
Benefits:
Flexible paid time off
• Competitive pay
• Bonuses
• Comprehensive health benefits
• 401K with company contributions
Apply Now
Apply Now