Part -Time Work at Home Customer Service Representative
Job description
As a Fusion CX Part-Time Work at Home customer service associates, you will be handling Inbound calls from customers to resolve inquiries.
Description-
The program is a privately owned customer experience technology company. The company thrives using technology, AI and creativity - all with the human touch of our associates, infusing every interaction with their heart and soul. This is where you come in! Bringing your sparkle and smarts to transform how the world's leading brands talk to their customers. Ready to make your mark in a role that truly matters? Join our Team to shape the future of customer experiences, one conversation at a time.
Key Roles and Responsibilities:
Must have excellent interpersonal and customer service skills
Must be highly reliable and able to work schedule consistently
Ability to multi-task while receiving inbound calls
Ability to speak clearly with good verbal communication skills.
Ability to record relevant information correctly and completely.
Must type 30 WPM
Data Entry Skills
Excellent problem-solving skills
Ability to forge strong relationships by creating connections through multiple touchpoint.
Must be flexible to work night shifts ranging from 6pm - 12am after training.
Training will be completed within 3 days (It will start at 9am on the first day, 1pm for the following 2 days of Training)
Experience level:
1 year customer service background
6 months Call Center experience
Requirements:*
High School Diploma or equivalent
Ability to work from home
USB Headset
· You must have your own Computer equipment (Computer, Monitor, Keyboard, Mouse, etc.) provided by the agent meeting the following requirements: a. Processor: 2 Ghz or faster, i5 minimum b. 8GB of RAM minimum but 16GB preferred
· Windows 10 (64Bit) or newer with current OS patches (last15days); or Windows 10 32bit
Must pass pre-employment testing
Background verification must be completed prior to Training.
Benefits:
401(k)
Dental Insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Expected hours: 35 per week
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work from home
Shift:
Day shift
Evening shift
Morning shift
Night shift
Work Location: Remote
Apply Now
As a Fusion CX Part-Time Work at Home customer service associates, you will be handling Inbound calls from customers to resolve inquiries.
Description-
The program is a privately owned customer experience technology company. The company thrives using technology, AI and creativity - all with the human touch of our associates, infusing every interaction with their heart and soul. This is where you come in! Bringing your sparkle and smarts to transform how the world's leading brands talk to their customers. Ready to make your mark in a role that truly matters? Join our Team to shape the future of customer experiences, one conversation at a time.
Key Roles and Responsibilities:
Must have excellent interpersonal and customer service skills
Must be highly reliable and able to work schedule consistently
Ability to multi-task while receiving inbound calls
Ability to speak clearly with good verbal communication skills.
Ability to record relevant information correctly and completely.
Must type 30 WPM
Data Entry Skills
Excellent problem-solving skills
Ability to forge strong relationships by creating connections through multiple touchpoint.
Must be flexible to work night shifts ranging from 6pm - 12am after training.
Training will be completed within 3 days (It will start at 9am on the first day, 1pm for the following 2 days of Training)
Experience level:
1 year customer service background
6 months Call Center experience
Requirements:*
High School Diploma or equivalent
Ability to work from home
USB Headset
· You must have your own Computer equipment (Computer, Monitor, Keyboard, Mouse, etc.) provided by the agent meeting the following requirements: a. Processor: 2 Ghz or faster, i5 minimum b. 8GB of RAM minimum but 16GB preferred
· Windows 10 (64Bit) or newer with current OS patches (last15days); or Windows 10 32bit
Must pass pre-employment testing
Background verification must be completed prior to Training.
Benefits:
401(k)
Dental Insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Expected hours: 35 per week
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work from home
Shift:
Day shift
Evening shift
Morning shift
Night shift
Work Location: Remote
Apply Now