Part-Time Bank Teller/Customer Service Representative
Who we are
We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.
Our mission
Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.
Our values
Passion: We have an unrelenting drive to be great. Quality service is our #1 priority.
Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
Community: Were proud to support each other and our local communities. We win when our customers win.
To learn more about us, visit www.firstnationalbanks.bank.
About the role
The Part-Time Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the frontline of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicating with different types of clients and selling the banks products/services.
Position is located in Ramona and is not a remote position
Schedule
This position has a flexible schedule. Hours of operation are Monday-Friday, 9:00am-1:00pm. This role will work at least 3 days a week.
What you will do
Conduct dozens of banks routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)
Make sales referrals, suggest alternate channels and cross-sell products and services
Go the extra mile to build trust relationships, customer loyalty and satisfaction
Comply with regulatory requirements
Manage risk in every transaction and detect fraudulent transactions to prevent losses
Resolve customers issues and provide relevant information
Performs other duties as assigned.
What you will need
High School diploma or greater required.
Experience handling cash transactions and working with systems
Strong communication and time management skills
Customer satisfaction-oriented
Attention to detail and mathematical skills
What we offer
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation, Sick, and Holiday time
A competitive 6% 401k match
And more!
Candidate must pass a pre-employment screening including credit history and criminal record check.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Apply Now
We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.
Our mission
Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.
Our values
Passion: We have an unrelenting drive to be great. Quality service is our #1 priority.
Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
Community: Were proud to support each other and our local communities. We win when our customers win.
To learn more about us, visit www.firstnationalbanks.bank.
About the role
The Part-Time Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the frontline of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicating with different types of clients and selling the banks products/services.
Position is located in Ramona and is not a remote position
Schedule
This position has a flexible schedule. Hours of operation are Monday-Friday, 9:00am-1:00pm. This role will work at least 3 days a week.
What you will do
Conduct dozens of banks routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)
Make sales referrals, suggest alternate channels and cross-sell products and services
Go the extra mile to build trust relationships, customer loyalty and satisfaction
Comply with regulatory requirements
Manage risk in every transaction and detect fraudulent transactions to prevent losses
Resolve customers issues and provide relevant information
Performs other duties as assigned.
What you will need
High School diploma or greater required.
Experience handling cash transactions and working with systems
Strong communication and time management skills
Customer satisfaction-oriented
Attention to detail and mathematical skills
What we offer
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation, Sick, and Holiday time
A competitive 6% 401k match
And more!
Candidate must pass a pre-employment screening including credit history and criminal record check.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Apply Now