Part-Time Admissions Tele-Recruiter

Remote Full-time
About the University:

Manhattan University is nestled in the historic neighborhood or Riverdale, close to dozens of restaurants and shops as well as Van Cortlandt Park, and is only 35 minutes from midtown Manhattan. Manhattan University is nationally ranked and offers degree programs in the arts, business, education, engineering, and science. The University has approximately 3,000 full and part-time undergraduate and graduate students enrolled in over 50 fields of study. It is committed to excellence in teaching a diverse student body and preparing students for successful careers and fulfilling lives. We are committed to creating an inclusive environment where all employees and faculty members can thrive personally and professionally.

Position Description

Position Reports To:Director of Undergraduate Admissions

Schedule & Compensation:
• Part-time, flexible hours (typically 15-25 hours per week).
• Hourly wages commensurate with experience ($17-$20 per hour).
• Remote work available in the State of NY only.

Position Summary:

The Part-Time Admissions Tele-Recruiter will play a key role in supporting Manhattan University's undergraduate admissions team by engaging prospective students and their families via phone, email, and virtual platforms. This position is ideal for someone who is autonomous, personable, organized, and passionate about helping students navigate the college admissions process.

Job Responsibilities
• Conduct outbound calls to prospective students and families to promote Manhattan University's programs and campus life.
• Guide students through the admissions process, including application requirements, cultural and academic fit, financial aid, and scholarship opportunities.
• Maintain accurate records of outreach and follow-up activities using admissions software and databases.
• Foster relationships with admission counselors to enhance recruitment efforts.
• Any other duties necessary to further the mission of Manhattan University.

Requirements

Qualifications:
• College coursework or degree preferred.
• Minimum of 6 months of professional experience in customer service, or a related field.
• Excellent interpersonal and communication skills, with the ability to connect with diverse audiences.
• Strong organizational and time management skills.
• Empathetic and patient approach when guiding students and families.
• Familiarity with CRM software and technology is an advantage.
• Ability to work evenings from 5-9 M-TH and some weekends as needed.
• Must maintain confidentiality and adhere to University policies.

Physical Demands:
• Ability to sit and/or stand for extended periods of time.
• Ability to communicate effectively via phone and email.
• Ability to work remotely and manage multiple tasks simultaneously.
• The ability to wear a headset for phoning is encouraged.

Manhattan University is an E-Verify employer.

Founded in 1853, Manhattan University is an independent Catholic Lasallian institution located in Riverdale, NY that embraces students of all faiths, cultures, and traditions. The mission of the University is to provide a dynamic student-centered educational experience that prepares graduates for lives of personal development, professional success, civic engagement, and service to their fellow human beings. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission.

Manhattan University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, creed, color, sexual orientation, military status, sex, disability, marital status, partnership status, pregnancy, caregiver status, domestic violence victim status, gender identity or expression, arrest or conviction record, criminal history, credit history, national origin, alienage or citizenship status, unemployment status and salary history. Manhattan University values and celebrates diversity and is committed to providing an inclusive environment for all employees. All interested, qualified persons are encouraged to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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