PAHO Consultant - Information Technology Services

OBJECTIVE OF THE OFFICE/DEPARTMENTThis is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)Contractual Agreement:Non-Staff - International PAHO ConsultantJob Posting:March 24, 2026Closing Date:April 3, 2026, 11:59 PM Eastern TimePrimary Location:Off SiteOrganization:ITS Information Technology ServicesSchedule:Full timePURPOSE OF CONSULTANCYThe Organization utilizes Workday as its enterprise ERP platform supporting Human Capital Management (HCM), Financial Management, and enterprise operations. Given the sensitivity of personnel and financial data, effective governance of security configuration and enterprise reporting is critical to safeguarding organizational assets, ensuring regulatory compliance, and maintaining audit readiness.This function supports oversight of Workday security architecture and reporting integrity to mitigate operational, compliance, and segregation-of-duties (SoD) risks while enabling secure, data-driven decision-making.Purpose of the AssignmentThe Workday Security & Reporting Configuration and Administration function ensures:• Implementation and maintenance of least-privilege access controls• Ongoing SoD monitoring and mitigation• Secure and compliant enterprise reporting• Alignment with internal governance frameworks and audit standardsThe role serves as a control point between business operations and IT governance, ensuring Workday remains secure, compliant, and operationally reliable.DESCRIPTION OF DUTIES:Scope of WorkA. Workday Security AdministrationReview and recommend security configuration changesConfigure and maintain security domains, business process security policies, and role-based security groupsAdminister user-based and role-based access assignmentsPMIS delegations support and BPs reassignments when necessaryMonitor and manage Segregation of Duties (SoD) risksSupport periodic access reviews and recertification cyclesMaintain security documentation and configuration standardsProvide Workday Administration support as needed. Use in-tenant monitoring and performance tools to identify performance issues and maintain system health.B. Enterprise ReportingDevelop and maintain Advanced, Matrix, and Dashboard reportsConfigure report-level security to ensure appropriate data visibilityTranslate business requirements into scalable reporting solutionsSupport scheduled reporting, data validation, and troubleshootingEnsure reporting outputs align with audit and compliance standardsC. Governance, Compliance, and SustainmentSupport internal and external audit activitiesParticipate in Workday release impact analysis and testingRespond to security and reporting service requestsMaintain up-to-date SOPs and configuration documentationEnsure tenant configurations remain aligned with evolving governance policies4. Key DeliverablesSecure and optimized security role configurationDocumented and monitored SoD controlsReliable, business-aligned enterprise reportsCompleted quarterly access reviews and recertificationsAudit-ready documentation and timely audit supportQualificationsEducationUniversity degree in Computer Science, Information Technology, Network Management or a related field from an accredited academic institution with a minimum of 7 years of relevant professional experience in information systems.Experience4–7 years of hands-on Workday Security configuration experienceDemonstrated expertise in Workday reporting (Advanced, Matrix, Dashboard)Strong understanding of governance, risk, and compliance principlesExperience supporting internal and external audit processesStrong analytical, documentation, and stakeholder communication skillsLanguage SkillsFluency in English, working knowledge in Spanish desirable.Salary: Band B of International PAHO Consultant (IPC-Band B)(range $5,160 - $$6,280)Duty Station: Washington D.C. (Off-site, remote)Position Type: International PAHO Consultant Band BDuration: Until 30 September 2026, with the possibility of extension based on performance and the availability of funds.ADDITIONAL INFORMATIONThis vacancy notice may be used to identify candidates for other similar consultancies at the same level.Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments falling in this area of work or for similar requirements/tasks/deliverables. Inclusion in the Roster does not guarantee selection for a consultant contract. There is no commitment on either side.Only candidates under serious consideration will be contacted.All applicants are required to complete an on-line profile to be considered for this consultancy. For assessment of your application, please ensure that your profile in the PAHO Career page is updated; all experience records are entered with elaboration on tasks performed at the time. Kindly note that CV/PHFs inserted via LinkedIn are no accessible.A written test may be used as a form of screening.If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. PAHO/WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/search/default.asp and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process. Some professional certificates may not appear in the WHED and will require individual review.Any appointment/extension of appointment is subject to PAHO/WHO Regulations, and e-Manual.For information on PAHO please visit: http://www.paho.orgPAHO/WHO is committed to providing a respectful and supportive workplace for all personnel .PAHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.PAHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.PAHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoings will be terminated and may also face criminal prosecution.PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between PAHO and the Consultant.PAHO/WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by PAHO/WHO.

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