Organizational Change Management (OCM) Lead - Medicaid Enterprise (MME) PMO / MMIS Modernization [Remote]
Organizational Change Management (OCM) Lead - Medicaid Enterprise (MME) PMO / MMIS Modernization
Location: Remote – U.S.
About Us:
Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services-related projects. Feel free to learn more at www.s2tech.com.
Why S2Tech?:
Stable, privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service
25+ years providing IT and Business services to private customers and government programs throughout the United States
Expansive client portfolio and active projects – employees benefit from innovative project exposure and in-house skill development training/courses
Corporate culture that emphasizes the importance of family and promotes a healthy work-life balance
Offer competitive pay and a range of benefits, including:
Medical / Dental / Vision Insurance – insurance premium assistance provided
Additional Insurance (Life, Disability, etc.)
Paid Time Off
401(k) Retirement Savings Plan & Health Savings Account
Various training courses to promote continuous learning
Corporate Wellness Program
Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals
Job Overview:
We are seeking an experienced Organizational Change Management (OCM) Lead to support large-scale Medicaid system modernization initiatives within the Missouri Medicaid Enterprise (MME). This role will lead the planning and execution of change management strategies to enable the successful adoption of new systems, business processes, and organizational structures across multiple MMIS modules, including Pharmacy Benefit Administration (PBA), Prior Authorization (PA), and Provider Enrollment (PE). The OCM Lead will work closely with the MME Project Management Office (PMO), State stakeholders, and solution vendors to ensure organizational readiness, stakeholder engagement, and effective transition to future-state operations.
Responsibilities:
OCM Strategy & Leadership
Lead the development and execution of the overall Organizational Change Management strategy across MMIS modernization initiatives
Align OCM activities with project governance, PMO standards, and SDLC processes
Serve as the primary advisor to State leadership on change readiness, adoption risks, and mitigation strategies
Stakeholder Engagement & Communication
Conduct stakeholder analysis and develop engagement strategies across multiple State agencies and divisions
Design and implement communication plans, messaging frameworks, and outreach strategies
Facilitate collaboration between State staff, PMO, and solution vendors to ensure alignment and transparency
Organizational Readiness & Adoption
Lead organizational readiness assessments and define action plans to address gaps
Develop and implement adoption metrics, feedback mechanisms, and performance tracking tools
Support development of organizational design recommendations to align with future-state operations
Change Impact & Resistance Management
Conduct Change Impact Analyses (CIA) to assess impacts on people, processes, and technology
Develop and execute resistance management strategies
Identify risks and proactively implement mitigation plans to ensure smooth transitions
Training & Workforce Enablement
Lead training needs analysis and oversee development of training strategies and plans
Support creation of training materials, delivery approaches, and user readiness programs
Ensure alignment between training, communications, and system implementation timelines
OCM Deliverables & Artifacts
Develop and maintain key OCM deliverables, including:
OCM Plan
Stakeholder Analysis
Communication Plan & Assets
Training Plan & Materials
Readiness Assessments
Adoption Metrics & Dashboards
Transition & Sustainment Plans
PMO & Program Integration
Collaborate with PMO leadership to integrate OCM into project plans, status reporting, and governance structures
Support Executive Steering Committee communications and reporting
Ensure alignment with CMS certification requirements and federal compliance standards
Required Qualifications:
5+ years of experience leading organizational change management initiatives, preferably in large-scale IT or system modernization programs
Proven experience developing and executing OCM strategies in complex, multi-stakeholder environments
Experience with state government, Medicaid, MMIS, or healthcare systems
Strong knowledge of:
Change management methodologies (e.g., Prosci, ACMP)
Stakeholder engagement and communications planning
Organizational readiness and adoption measurement
Demonstrated ability to work within PMO structures and large program governance models
Excellent communication, facilitation, and executive stakeholder management skills
Preferred Qualifications:
Certification such as Certified Change Management Professional (CCMP) or equivalent
Experience supporting Medicaid Enterprise Systems (MES/MMIS) modernization
Familiarity with CMS certification processes (e.g., Streamlined Modular Certification)
Experience working alongside system integrators and multi-vendor environments
Key Success Factors:
Ability to drive enterprise-wide adoption in a highly regulated public sector environment
Strong balance of strategic leadership and hands-on execution
Proven capability to influence without authority across cross-functional teams and agencies
Focus on delivering measurable adoption outcomes and minimizing disruption
S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.
Apply Now
Location: Remote – U.S.
About Us:
Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services-related projects. Feel free to learn more at www.s2tech.com.
Why S2Tech?:
Stable, privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service
25+ years providing IT and Business services to private customers and government programs throughout the United States
Expansive client portfolio and active projects – employees benefit from innovative project exposure and in-house skill development training/courses
Corporate culture that emphasizes the importance of family and promotes a healthy work-life balance
Offer competitive pay and a range of benefits, including:
Medical / Dental / Vision Insurance – insurance premium assistance provided
Additional Insurance (Life, Disability, etc.)
Paid Time Off
401(k) Retirement Savings Plan & Health Savings Account
Various training courses to promote continuous learning
Corporate Wellness Program
Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals
Job Overview:
We are seeking an experienced Organizational Change Management (OCM) Lead to support large-scale Medicaid system modernization initiatives within the Missouri Medicaid Enterprise (MME). This role will lead the planning and execution of change management strategies to enable the successful adoption of new systems, business processes, and organizational structures across multiple MMIS modules, including Pharmacy Benefit Administration (PBA), Prior Authorization (PA), and Provider Enrollment (PE). The OCM Lead will work closely with the MME Project Management Office (PMO), State stakeholders, and solution vendors to ensure organizational readiness, stakeholder engagement, and effective transition to future-state operations.
Responsibilities:
OCM Strategy & Leadership
Lead the development and execution of the overall Organizational Change Management strategy across MMIS modernization initiatives
Align OCM activities with project governance, PMO standards, and SDLC processes
Serve as the primary advisor to State leadership on change readiness, adoption risks, and mitigation strategies
Stakeholder Engagement & Communication
Conduct stakeholder analysis and develop engagement strategies across multiple State agencies and divisions
Design and implement communication plans, messaging frameworks, and outreach strategies
Facilitate collaboration between State staff, PMO, and solution vendors to ensure alignment and transparency
Organizational Readiness & Adoption
Lead organizational readiness assessments and define action plans to address gaps
Develop and implement adoption metrics, feedback mechanisms, and performance tracking tools
Support development of organizational design recommendations to align with future-state operations
Change Impact & Resistance Management
Conduct Change Impact Analyses (CIA) to assess impacts on people, processes, and technology
Develop and execute resistance management strategies
Identify risks and proactively implement mitigation plans to ensure smooth transitions
Training & Workforce Enablement
Lead training needs analysis and oversee development of training strategies and plans
Support creation of training materials, delivery approaches, and user readiness programs
Ensure alignment between training, communications, and system implementation timelines
OCM Deliverables & Artifacts
Develop and maintain key OCM deliverables, including:
OCM Plan
Stakeholder Analysis
Communication Plan & Assets
Training Plan & Materials
Readiness Assessments
Adoption Metrics & Dashboards
Transition & Sustainment Plans
PMO & Program Integration
Collaborate with PMO leadership to integrate OCM into project plans, status reporting, and governance structures
Support Executive Steering Committee communications and reporting
Ensure alignment with CMS certification requirements and federal compliance standards
Required Qualifications:
5+ years of experience leading organizational change management initiatives, preferably in large-scale IT or system modernization programs
Proven experience developing and executing OCM strategies in complex, multi-stakeholder environments
Experience with state government, Medicaid, MMIS, or healthcare systems
Strong knowledge of:
Change management methodologies (e.g., Prosci, ACMP)
Stakeholder engagement and communications planning
Organizational readiness and adoption measurement
Demonstrated ability to work within PMO structures and large program governance models
Excellent communication, facilitation, and executive stakeholder management skills
Preferred Qualifications:
Certification such as Certified Change Management Professional (CCMP) or equivalent
Experience supporting Medicaid Enterprise Systems (MES/MMIS) modernization
Familiarity with CMS certification processes (e.g., Streamlined Modular Certification)
Experience working alongside system integrators and multi-vendor environments
Key Success Factors:
Ability to drive enterprise-wide adoption in a highly regulated public sector environment
Strong balance of strategic leadership and hands-on execution
Proven capability to influence without authority across cross-functional teams and agencies
Focus on delivering measurable adoption outcomes and minimizing disruption
S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.
Apply Now