Order Processor/Administrative Assistant/Data Entry Specialist - Remote Opportunity at blithequark

Join the blithequark Team: Revolutionizing Security Awareness Training At blithequark, we're on a mission to empower organizations worldwide to combat social engineering threats by providing cutting-edge security awareness training and simulated phishing platforms. With tens of thousands of organizations relying on our solutions, we're committed to helping employees make informed security decisions every day. As a pioneer in the industry, we've been recognized as a "Great Place To Work" in 8 countries and have earned prestigious awards, including Glassdoor's Best Places To Work. About the Role: Order Management Specialist We're seeking a highly organized and detail-oriented Order Management Specialist to join our remote team in the US. As a critical member of our operations team, you'll be responsible for ensuring the accuracy and quality of every invoice and purchase order, as well as providing exceptional customer support. If you're passionate about delivering outstanding service and thrive in a fast-paced environment, we encourage you to apply. Key Responsibilities Review and validate all order paperwork to ensure completeness and accuracy Examine contracts to identify invoicing, special subscription invoicing terms, payment, and acceptance terms Provide customers with seamless access to the blithequark console Quality check invoices prepared by other Order Management team members to ensure accuracy before billing customers Upload Tax Certificates and maintain up-to-date records Respond to customer inquiries related to console access and billing, or route correspondence accordingly Enter and process incoming orders accurately and in a timely manner Create and manage customer consoles, including single courses, Multi-Tenant consoles, and Bulk consoles Apply presale payments to invoices and resolve any discrepancies Essential Qualifications To succeed in this role, you'll need: A High School diploma or GED Experience with Gmail and Google Docs, as well as MS Office (Word and Excel) Proficiency in web browsers (Chrome, Internet Explorer, etc.) Strong verbal and written communication skills Excellent time management and organization skills Fluency in multiple languages is a plus Preferred Skills and Competencies We're looking for individuals with a passion for delivering exceptional customer service, a keen eye for detail, and the ability to work independently in a remote environment. If you have experience in order management, data entry, or administrative support, you'll be a strong fit for this role. What We Offer At blithequark, we're committed to providing a comprehensive benefits package that supports your well-being and career growth. Our benefits include: Company-wide monthly bonuses and employee referral bonuses 401k matching (US) and fully paid medical insurance (US) Open and generous paid time off, parental leave, adoption assistance, tuition reimbursement, and certification reimbursement Gym benefits and a relaxed dress code Opportunities for professional development and career growth Work Environment and Company Culture At blithequark, we value radical transparency, extreme ownership, and continuous professional development in a welcoming and inclusive workplace. Whether you work remotely or in-person, we're committed to making every day fun and engaging. From team lunches to trivia competitions, we encourage our employees to be themselves and enjoy a modern, high-tech work environment. Compensation and Benefits The base pay for this position is $17.50/hr. We're committed to providing a fair and competitive compensation package that reflects your skills and experience. Career Growth Opportunities At blithequark, we're dedicated to helping our employees grow and develop their careers. With opportunities for professional development, training, and mentorship, you'll be able to expand your skills and take on new challenges. How to Apply If you're a motivated and detail-oriented individual looking for a remote opportunity with a dynamic and growing company, we encourage you to apply. Please submit your application by 5/29/2024. As an equal opportunities employer, blithequark welcomes applications from diverse candidates and provides reasonable accommodations for the hiring process. Join our team and be part of a company that's revolutionizing the security awareness training industry. Apply now and take the first step towards a rewarding career at blithequark! Apply for this job