Operations Scale & Planning Lead
Key Responsibilities
Operational Scale Planning
Analyze current operational capacity, SLA performance, and throughput
Identify operational bottlenecks and potential breaking points
Design scalable team structures and realistic headcount plans
Build monitoring frameworks to support higher operational volume
Warehouse & Logistics Expansion
Design operating models for new warehouse expansion
Define staffing structures, reporting lines, and inventory allocation logic
Evaluate cost and SLA impact of different logistics and warehouse setups
Data & Monitoring Structure
Define key operational metrics and data requirements
Work with Data teams to ensure dashboards reflect operational reality
Identify operational blind spots and improve monitoring logic
Workflow Governance
Assess operational impact of system changes, pilots, or new initiatives
Define operational readiness requirements before launches
Align workflows across Operations, Product, and Sales teams
Operational Efficiency & Network Evaluation
Evaluate logistics and warehouse structures
Review cost-per-order and vendor performance
Recommend structural improvements to increase efficiency
Process Alignment & Change Management
Define new operational processes when workflows change
Ensure documentation and SOPs are in place
Align teams across Operations and other functions to ensure successful adoption
Requirements
Experience
8–12 years of experience in operations, business operations, or strategy roles
Experience working with warehouse, logistics, or fulfillment networks
Exposure to data-driven operational environments
Experience planning operational scale, expansion, or network design
Strong cross-functional collaboration experience
Preferred Background
Experience in scaled startups or tech companies
Exposure to operations planning or network operations in large e-commerce environments
Mindset
Structured and analytical thinker
Practical and grounded in operational realities
Comfortable working in less structured environments
Able to balance strategic planning with practical execution
Apply Now
Operational Scale Planning
Analyze current operational capacity, SLA performance, and throughput
Identify operational bottlenecks and potential breaking points
Design scalable team structures and realistic headcount plans
Build monitoring frameworks to support higher operational volume
Warehouse & Logistics Expansion
Design operating models for new warehouse expansion
Define staffing structures, reporting lines, and inventory allocation logic
Evaluate cost and SLA impact of different logistics and warehouse setups
Data & Monitoring Structure
Define key operational metrics and data requirements
Work with Data teams to ensure dashboards reflect operational reality
Identify operational blind spots and improve monitoring logic
Workflow Governance
Assess operational impact of system changes, pilots, or new initiatives
Define operational readiness requirements before launches
Align workflows across Operations, Product, and Sales teams
Operational Efficiency & Network Evaluation
Evaluate logistics and warehouse structures
Review cost-per-order and vendor performance
Recommend structural improvements to increase efficiency
Process Alignment & Change Management
Define new operational processes when workflows change
Ensure documentation and SOPs are in place
Align teams across Operations and other functions to ensure successful adoption
Requirements
Experience
8–12 years of experience in operations, business operations, or strategy roles
Experience working with warehouse, logistics, or fulfillment networks
Exposure to data-driven operational environments
Experience planning operational scale, expansion, or network design
Strong cross-functional collaboration experience
Preferred Background
Experience in scaled startups or tech companies
Exposure to operations planning or network operations in large e-commerce environments
Mindset
Structured and analytical thinker
Practical and grounded in operational realities
Comfortable working in less structured environments
Able to balance strategic planning with practical execution
Apply Now