Operations & Client Success Coordinator

KCI Hospitality LLC is an events business that values clear communication and collaboration. The Operations & Client Success Coordinator will be responsible for managing event details, communicating with clients, and ensuring smooth operations in a fast-paced environment. Responsibilities Prior experience in weddings, events, catering, or working at a venue Strong organization and follow-through Comfort communicating directly with clients, planners, and partners Ability to manage details like menus, tastings, rentals, linens, staffing, and timelines Willingness to attend events and show face with clients and partners Comfort preparing BEOs, menus, place cards, tasting one-pagers, signage, and binders The ability to notice issues early and address them calmly Comfort doing relationship touchpoints like client check-ins, goodie box drop-offs, and partner visits A friendly, professional communication style, especially under pressure Emotional maturity and the ability to work well with different personalities Willingness to ask questions rather than make assumptions Availability to work in the office at least three days per week in the North Dallas area Skills Prior experience in weddings, events, catering, or working at a venue Strong organization and follow-through Comfort communicating directly with clients, planners, and partners Ability to manage details like menus, tastings, rentals, linens, staffing, and timelines Willingness to attend events and show face with clients and partners Comfort preparing BEOs, menus, place cards, tasting one-pagers, signage, and binders The ability to notice issues early and address them calmly Comfort doing relationship touchpoints like client check-ins, goodie box drop-offs, and partner visits A friendly, professional communication style, especially under pressure Emotional maturity and the ability to work well with different personalities Willingness to ask questions rather than make assumptions Availability to work in the office at least three days per week in the North Dallas area Benefits Eligibility for paid time off after six months Family meals when you’re in the office Opportunities to grow as the company grows Company Overview At KCI Hospitality LLC, we are committed to providing our clients with only the finest service, quality, and value. It was founded in 2020, and is headquartered in Dallas, Texas, USA, with a workforce of 2-10 employees. Its website is