Operations Analyst( Change Management, Jira) (Payments or Banking Domain)

Remote Full-time
Are you a highly analytical and detail-oriented individual with a passion for driving operational efficiency? Do you have experience in the Payments or Banking industry and a strong understanding of Change Management and Jira? If so, we have an exciting opportunity for you! Fidelity National Information Services, Inc. (FIS) is seeking a talented Operations Analyst to join our team and help us streamline processes and improve our overall performance. As an Operations Analyst, you will play a crucial role in implementing and managing changes, utilizing Jira to track progress and identify areas for improvement. Join us and be a part of a dynamic and innovative company that is shaping the future of financial technology.

Analyze and evaluate current operational processes to identify areas for improvement and increase efficiency.
Implement changes and improvements to operational processes in collaboration with cross-functional teams.
Utilize Jira to track progress and identify any roadblocks or areas for improvement.
Develop and maintain detailed project plans and timelines to ensure timely completion of operational changes.
Communicate with stakeholders to gather requirements and provide regular updates on project progress.
Conduct data analysis and provide insights to drive decision-making and identify opportunities for optimization.
Develop and maintain documentation for operational processes and procedures.
Collaborate with IT teams to ensure smooth implementation and integration of operational changes.
Identify and mitigate potential risks and issues related to operational changes.
Stay up-to-date with industry trends and best practices related to operational efficiency and change management.

Fidelity National Information- FIS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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