Onsite Implementation Specialist – P+/Nexcloud/Select

Job Description: • Conduct client training in preparation for Go-Live events, following Nextech’s standard implementation methodology. • Complete practice assessments and workflow analysis guided by industry best practices. • Instruct clinical and non-clinical staff on the proper use of software applications. • Train staff in individual and group settings, employing diverse teaching strategies to maximize effectiveness. • Complete administrative tasks to update customers, Project Managers and Department Managers on implementation progress. • Investigate and resolve client issues during implementation and go-live. • Identify opportunities for workflow improvement and optimization post-go-live. • Partner with internal teams to ensure successful implementation and alignment with client needs. • Communicate effectively with clients and team members to ensure alignment and satisfaction. • Travel to and from customer locations, requiring 75%+ long-distance or air travel. Requirements: • 3 years of experience in the Healthcare IT industry, specifically software implementation • Ability to cultivate strong relationships & influence behavior • Excellent verbal and written communication skills • Excellent time management and organization skills • Proven ability to solve problems creatively. • Knowledge of or applicable experience in one of Nextech’s main medical specialties (preferred) • Knowledge of workflow of a Medical Clinic (preferred) • Understanding of HIPAA and PHI (preferred) • Background in insurance billing (preferred) • Bachelor’s degree in related field (preferred) Benefits: • Generous annual bonus opportunity • 401(k) with Employer Match • Flexible Time Off: take time off when you need it without worrying about available hours • 11 paid holidays • Your Day Your Way - Celebrate a day of cultural or social significance to you • Insurance: Choice of Medical, Dental, and Vision plans • Health Savings Account with employer match • Flexible Spending Account • 100% Company-Paid Parental leave (After 6 months with the company) • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance • Nextech Luminary Peer Recognition Program • Wellness Program including discounts on medical premiums • Employee Assistance Program with free counseling sessions available • Corporate Discounts on Retail, Travel, and Entertainment