Online Digital Account Manager
Description:
Manage clients web-centric development projects (websites, social media, SEO, etc.).
Act as the primary contact for client communications, gathering information and advocating between the client and production teams.
Effectively discuss and cross-sell Practice Builders' solutions.
Communicate regularly with clients: accurately track and record customer communications.
Thrive in a busy work environment with a high volume of tasks.
Conduct client web trainings.
Document all client activity in Salesforce.
Push projects through Jira.
Requirements:
1-5 years of experience in online project management and/or account management.
Web development, Social Media or SEO knowledge or experience is a major plus.
Exceptional client communication skills.
Exceptional computer literacy skills and knowledge.
Excellent written and verbal skills.
Strong organizational and time management skills.
Great record-keeping abilities.
Salesforce.com familiarity is a plus.
Jira familiarity is a plus.
Self-starter- working independently without continuous supervision.
Immediate responsiveness to all internal and external inquiries.
Willingness to help at all levels, to get the job done and help colleagues.
Enthusiasm for learning new topics, and sharing knowledge with others.
Benefits:
Apply Now
Manage clients web-centric development projects (websites, social media, SEO, etc.).
Act as the primary contact for client communications, gathering information and advocating between the client and production teams.
Effectively discuss and cross-sell Practice Builders' solutions.
Communicate regularly with clients: accurately track and record customer communications.
Thrive in a busy work environment with a high volume of tasks.
Conduct client web trainings.
Document all client activity in Salesforce.
Push projects through Jira.
Requirements:
1-5 years of experience in online project management and/or account management.
Web development, Social Media or SEO knowledge or experience is a major plus.
Exceptional client communication skills.
Exceptional computer literacy skills and knowledge.
Excellent written and verbal skills.
Strong organizational and time management skills.
Great record-keeping abilities.
Salesforce.com familiarity is a plus.
Jira familiarity is a plus.
Self-starter- working independently without continuous supervision.
Immediate responsiveness to all internal and external inquiries.
Willingness to help at all levels, to get the job done and help colleagues.
Enthusiasm for learning new topics, and sharing knowledge with others.
Benefits:
Apply Now