Oncology Account Executive – San Francisco

Remote Full-time
Job Description:
• Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education.
• Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions.
• Analyze territory opportunities and develop strategic sales plans to achieve growth objectives.
• Meet or exceed assigned revenue, activity, and performance targets.
• Build and maintain strong customer relationships through consistent in-person engagement.
• Ensure a seamless customer experience across the full order lifecycle.
• Maintain open communication with key account stakeholders and escalate issues when satisfaction is at risk.
• Execute retention strategies and identify upselling and cross-selling opportunities.
• Engage with oncology clinicians and allied teams across clinics, pathology labs, and hospital settings.
• Support physicians with ordering and interpretation of the CMI platform, including access to PHI when required.
• Demonstrate and advise on technology solutions such as portals, EMR integrations, and workflows.
• Maintain strong knowledge of molecular profiling, biomarkers, and competitive offerings.
• Provide consultative guidance on billing, reimbursement, and payer dynamics.
• Serve as a resource on laboratory reimbursement and operational workflows.
• Share market trends, customer feedback, and competitive insights with leadership.
• Collaborate with Client Services, Regional Business Directors, and Commercial Leadership.
• Maintain accurate CRM documentation and complete required administrative tasks.
• Maintain assigned company assets.
• Support meetings, conferences, and trade shows as required.

Requirements:
• Bachelor’s degree required.
• Minimum of 3 years of relevant sales experience.
• Strong understanding of oncology practices and molecular diagnostics.
• Knowledge of billing and reimbursement environments.
• Excellent communication and relationship-building skills.
• Ability to manage multiple priorities in a matrixed environment.
• Proficiency with Microsoft Office and CRM tools.
• Valid driver’s license and willingness to travel regularly.
• Successful completion of pre-employment requirements.

Benefits:
• Travel required, including possible evenings, weekends, or holidays
• Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions ) and reference verification
• Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions ) and reference verification

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