Office Operations Associate - Equal Rights

The State of Wisconsin is seeking an Office Operations Associate in the Equal Rights Division to help protect worker's rights. This role involves reviewing discrimination complaints, performing data entry, and providing information to various stakeholders.ResponsibilitiesReviewing discrimination complaints to identify correct issue, priority and codingPerforming data entry using a specialized case management systemMailing letters to parties and their attorneysProviding general or case-specific information to attorneys, complainants, respondents, or walk-insCoordinating and closing out cases that are cross filed with the federal EEOCPerforming office duties such as reception/call intake, mail processing, and copyingSkillsPerforming administrative tasks such as copying, file management, records management/retrieval, mail distribution, reception; telephone correspondence, or data entryCoordinating or collaborating with others to achieve project or organizational goalsUsing computers in a business or academic settingWorking in a legal or case management environmentManaging electronic files or public recordsUsing databases or complex automated systemsServing in a customer service role addressing a variety of customer needsBenefitsGenerous paid time off, including at least 3 1/2 weeks of vacation/personal time, nine paid holidays, and ample sick time that rolls over each year with no cap.Excellent and affordable health insurance options (2026 rates start at $45/month for single and $111/month for family coverage).Other great insurance options (dental, vision, life, and more).A top-notch retirement program and optional tax advantaged 457 retirement savings plan.A Well Wisconsin program, offering wellness tools and rewards to employees and spouses.A free and confidential employee assistance program that offers employees and their household members tools, resources, and professional consultation services.Public service is rewarding! This position may be eligible for Public Service Loan Forgiveness.Company OverviewThe State of Wisconsin is a U.S. state located in the north-central United States, in the Midwest and Great Lakes regions. It was founded in 1848, and is headquartered in Madison, Wisconsin, USA, with a workforce of 10001+ employees. Its website is http://www.wisconsin.gov/.



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