Office of Civil Rights Analyst (Hybrid Option)

The California Department of Health Care Services (DHCS) is seeking an Office of Civil Rights Analyst to investigate discrimination complaints and provide guidance on reasonable accommodations. The role involves managing OCR agreements, reviewing invoices, and supporting various civil rights compliance programs within the department.ResponsibilitiesInvestigates discrimination complaints within DHCS and among contracted agenciesServes as the Department’s Reasonable Accommodation (RA) and Religious Accommodation (RE) CoordinatorProvides timely guidance and technical assistance to DHCS staff and the publicAnalyzes complex, confidential RA/RE requestsWorks closely with the Procurement and Contracting Division throughout the contract and procurement processManages OCR agreements, reviews and prepares invoices, and tracks contract and purchase-order expendituresCoordinates bilingual servicesAssists with the annual Workforce Analysis (WFA)Supports the Upward Mobility Program (UMP)Serves as OCR’s liaison for executive drillsActs as a backup liaison to the Disability Advisory Committee (DAC)Statewide travel may be requiredSkillsMust include a copy of your diploma/degree and/or unofficial/informal transcripts for verification if using education to meet classification MQ patternStatement of Qualifications (SOQ) must be included with the applicationResumes are required and must be includedApplicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interviewExperience in or knowledge of complete investigative techniques, methodology and/or settlement of complaintsExcellent written and verbal communication skillsStrong interpersonal and analytical skillsAbility to research, analyze, and interpret informationAbility to prioritize workload and ensure deadlines are metAbility to work independentlyAbility to work effectively as an individual and as part of a teamBenefitsMedical, including health, dental, and vision insurance.Paid Holidays and vacation/leaveDefined retirement programSavings Plus Program (401(k), 457)Medical/Dependent Care Reimbursement AccountsContinuous and ongoing trainingDiversity, Equity, and Inclusion program activitiesEmployee Assistance Program (EAP)Company OverviewThe California Department of Health Care Services (DHCS) is the backbone of California’s health care safety net, helping millions of low-income and disabled Californians every day. It was founded in 1994, and is headquartered in Sacramento, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.dhcs.ca.gov.



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