Office Assistant - Maui Health System
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Job Summary
Under direct supervision, provides clerical assistance to managers and representatives; facilitates processing of insurance claims, bills and correspondence; receives, responds, and distributes incoming mail; responds to telephone inquiries; maintains patient and insurance information on HPMS; maintains patient files; supports compliance and Principles of Responsibility; maintains confidentiality; protects organizational assets; exhibits ethics and integrity; adheres to applicable federal and state laws and regulations, accreditation and licensing requirements, policies and procedures; reports and/or resolves issues of non-compliance.
• Receives and/or responds to telephone inquiries/correspondence from patients, insurance carriers, employers and Kaiser employees; obtains/records necessary information; answers questions; directs difficult questions to appropriate person; maintains positive customer relationships through effective communication and follow-up.
• Opens, sorts, screens, evaluates, and distributes incoming mail and charts to proper persons.
• Receives, alphabetizes, identifies, and distributes all visit records to Patient Accounting Representatives (PARs); ensures proper handling of filing of claims, reports or follow up.
• Receives, receipts, and prepares bank deposits and cash jackets for payments received for health plan dues and receivables.
• Assumes responsibility for department computer information systems inquires and maintenance.
• Files/purges reports, folders, bills and correspondence as necessary.
• Requests medical records and x-ray reports via CRT.
• Receives and reviews billing documents for distribution to PARs and/or mailing.
• Duplicates medical records, bills, claims, reports and other requested information as necessary for sending to requestor.
• Provides files, documents for check refunds, adjustments and re-submissions.
• Distributes systems reports to appropriate persons.
Job Summary
Under direct supervision, provides clerical assistance to managers and representatives; facilitates processing of insurance claims, bills and correspondence; receives, responds, and distributes incoming mail; responds to telephone inquiries; maintains patient and insurance information on HPMS; maintains patient files; supports compliance and Principles of Responsibility; maintains confidentiality; protects organizational assets; exhibits ethics and integrity; adheres to applicable federal and state laws and regulations, accreditation and licensing requirements, policies and procedures; reports and/or resolves issues of non-compliance.
Essential Responsibilities
• Receives and/or responds to telephone inquiries/correspondence from patients, insurance carriers, employers and Kaiser employees; obtains/records necessary information; answers questions; directs difficult questions to appropriate person; maintains positive customer relationships through effective communication and follow-up.
• Opens, sorts, screens, evaluates, and distributes incoming mail and charts to proper persons.
• Receives, alphabetizes, identifies, and distributes all visit records to Patient Accounting Representatives (PARs); ensures proper handling of filing of claims, reports or follow up.
• Receives, receipts, and prepares bank deposits and cash jackets for payments received for health plan dues and receivables.
• Assumes responsibility for department computer information systems inquires and maintenance.
• Files/purges reports, folders, bills and correspondence as necessary.
• Requests medical records and x-ray reports via CRT.
• Receives and reviews billing documents for distribution to PARs and/or mailing.
• Duplicates medical records, bills, claims, reports and other requested information as necessary for sending to requestor.
• Provides files, documents for check refunds, adjustments and re-submissions.
• Distributes systems reports to appropriate persons.
Experience
Basic Qualifications:
• Minimum six (6) months of clerical office or related experience.
Education
• High school diploma or GED
License, Certification, Registration
• N/A
Additional Requirements
• Type 30 wpm.
• 10-key by touch.
• Demonstrated knowledge of and skill in adaptability, customer service, interpersonal relations, oral communication, problem solving, teamwork, and written communication.
• Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
Preferred Qualifications
• N/A
Seniority level
• Seniority level
Entry level
Employment type
• Employment type
Full-time
Job function
• Job function
Administrative
• Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Kaiser Permanente by 2x
Sign in to set job alerts for Office Assistant roles.
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1 day ago Be among the first 25 applicants
Join to apply for the Office Assistant - Maui Health System role at Kaiser Permanente
Get AI-powered advice on this job and more exclusive features.
Job Summary
Under direct supervision, provides clerical assistance to managers and representatives; facilitates processing of insurance claims, bills and correspondence; receives, responds, and distributes incoming mail; responds to telephone inquiries; maintains patient and insurance information on HPMS; maintains patient files; supports compliance and Principles of Responsibility; maintains confidentiality; protects organizational assets; exhibits ethics and integrity; adheres to applicable federal and state laws and regulations, accreditation and licensing requirements, policies and procedures; reports and/or resolves issues of non-compliance.
• Receives and/or responds to telephone inquiries/correspondence from patients, insurance carriers, employers and Kaiser employees; obtains/records necessary information; answers questions; directs difficult questions to appropriate person; maintains positive customer relationships through effective communication and follow-up.
• Opens, sorts, screens, evaluates, and distributes incoming mail and charts to proper persons.
• Receives, alphabetizes, identifies, and distributes all visit records to Patient Accounting Representatives (PARs); ensures proper handling of filing of claims, reports or follow up.
• Receives, receipts, and prepares bank deposits and cash jackets for payments received for health plan dues and receivables.
• Assumes responsibility for department computer information systems inquires and maintenance.
• Files/purges reports, folders, bills and correspondence as necessary.
• Requests medical records and x-ray reports via CRT.
• Receives and reviews billing documents for distribution to PARs and/or mailing.
• Duplicates medical records, bills, claims, reports and other requested information as necessary for sending to requestor.
• Provides files, documents for check refunds, adjustments and re-submissions.
• Distributes systems reports to appropriate persons.
Job Summary
Under direct supervision, provides clerical assistance to managers and representatives; facilitates processing of insurance claims, bills and correspondence; receives, responds, and distributes incoming mail; responds to telephone inquiries; maintains patient and insurance information on HPMS; maintains patient files; supports compliance and Principles of Responsibility; maintains confidentiality; protects organizational assets; exhibits ethics and integrity; adheres to applicable federal and state laws and regulations, accreditation and licensing requirements, policies and procedures; reports and/or resolves issues of non-compliance.
Essential Responsibilities
• Receives and/or responds to telephone inquiries/correspondence from patients, insurance carriers, employers and Kaiser employees; obtains/records necessary information; answers questions; directs difficult questions to appropriate person; maintains positive customer relationships through effective communication and follow-up.
• Opens, sorts, screens, evaluates, and distributes incoming mail and charts to proper persons.
• Receives, alphabetizes, identifies, and distributes all visit records to Patient Accounting Representatives (PARs); ensures proper handling of filing of claims, reports or follow up.
• Receives, receipts, and prepares bank deposits and cash jackets for payments received for health plan dues and receivables.
• Assumes responsibility for department computer information systems inquires and maintenance.
• Files/purges reports, folders, bills and correspondence as necessary.
• Requests medical records and x-ray reports via CRT.
• Receives and reviews billing documents for distribution to PARs and/or mailing.
• Duplicates medical records, bills, claims, reports and other requested information as necessary for sending to requestor.
• Provides files, documents for check refunds, adjustments and re-submissions.
• Distributes systems reports to appropriate persons.
Experience
Basic Qualifications:
• Minimum six (6) months of clerical office or related experience.
Education
• High school diploma or GED
License, Certification, Registration
• N/A
Additional Requirements
• Type 30 wpm.
• 10-key by touch.
• Demonstrated knowledge of and skill in adaptability, customer service, interpersonal relations, oral communication, problem solving, teamwork, and written communication.
• Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
Preferred Qualifications
• N/A
Seniority level
• Seniority level
Entry level
Employment type
• Employment type
Full-time
Job function
• Job function
Administrative
• Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at Kaiser Permanente by 2x
Sign in to set job alerts for Office Assistant roles.
Secretary I, II - Maui District Administration
OFFICE ASSISTANT III - CORRECTIONAL FACILITIES - MAUI
Maui County, HI $3,266.00-$4,139.00 1 year ago
Office Assistant II, III - Iao Intermediate
ADMINISTRATIVE ASSISTANT I AND II - MAUI
Maui County, HI $3,748.00-$5,133.00 1 year ago
Overnight Front Desk Receptionist - Full time
Office Assistant II, III - Pukalani Elementary
Makawao, HI $3,141.00-$3,266.00 3 weeks ago
Office Assistant II, III - Princess Nahienaena Elementary
Business Office Representative Clerk - Aloha Surgical Center
LABORATORY ASSISTANT II AND III - WAILUKU, MAUI
Maui County, HI $3,266.00-$4,388.00 1 year ago
Right Hand to CEO- Must Love Dogs (Maui or Remote Executive Assistant)
Front Office Manager (PM) - Grand Wailea, A Waldorf Astoria Resort
Wailea, HI $70,000.00-$75,000.00 6 days ago
Maui County, HI $3,606.00-$4,563.00 1 year ago
LIBRARY TECHNICIAN V - SHIFT WORK - LAHAINA, MAUI
LIBRARY TECHNICIAN V - SHIFT WORK - KAUNAKAKAI, MOLOKAI
CDBG-Disaster Recovery Fiscal Officer (EM-07)
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Apply Now
Apply Now