NOC Analyst (Government)
Job Description:
This position requires office presence of a minimum of 5 days per week and is only located at the customer's site.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers? mission.
AT&T has an opening for a NOC Analyst to provide remote support to the Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO), in providing Network Operations in a 24x7x365 environment.
Job Duties/Responsibilities:
This role will include, but will not be limited to the following responsibilities:
? Provide alarm monitoring/response, any needed escalation and resolution of incidents and mentoring of junior analysts through incident resolution process.
? Troubleshoot network systems when necessary and make improvements to the network.
? Take technical lead of critical network incidents and drive internal and external resources in troubleshooting efforts
? Manage and administer a range of network operations tools applications to include Juniper firewalls, Cisco Firewalls, Cisco WLAN, Extreme Management Center (XMC) and Extreme NAC.
? Utilizes software and hardware tools and identifies and diagnoses problems and factors affecting network performance.
? Experience with operating and maintaining a Software-defined Wide Area Network (SD-WAN) architecture.
? Experience working with cloud-based networks.
? Support all operational security requirements for network devices and network operations tools applications
? Support of the following NOC functional areas that include, but are not limited to:
? Wireless LAN
? Firewall management
? Internet Protocol (IP) address management
? Domain Name Server (DNS) administration Understand dynamic multipoint VPNs
? Strong written and verbal communication skills
? Establish plans and goals for self that meet the customer current or future project's needs
? Prepare or participate in preparing NOC performance reports as required
? Monitor, create, edit, and enforce all standard operating procedures, processes and timelines
Required Clearance
Public Trust (#publictrust) (#clearable)
Required Qualifications:
? Bachelor's degree in related field or equivalent experience
? 5 years of experience in IT support or related field, preferability in network engineering or operations
? 2 years of experience providing network support in one or more of the following areas:
? Juniper SRX Firewalls configuration, troubleshooting, Policy configuration
? Wireless Access Point (enterprise level) Management and Administration
? Cisco ISE 3.0 (or later) configuration of access/authorization policies
? Cisco CCNA or Cisco CCNP certification, required within 60 days of start ? non-waivable
? At least one of the following networking certifications by day one of hire:
? Implementing Cisco SD-WAN Solutions v2.0 (300-415)
? AWS Certified Solutions Architect ? Associate
? Microsoft Azure Networking Solutions (AZ-700)
? CompTIA Cloud+
? Experience troubleshooting and fixing LAN/WAN network incidents
? Availability to work night shift hours (generally 9PM to 7AM) and weekends to support mission requirements
? Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
Desired Qualifications
? Experience using and managing SPLUNK search heads
? Experience in Windows 2012 or higher and/or Linux server administration
? Cisco CCNP certification
? Juniper JNCIA-SEC certification
? Extreme certifications covering switching or network access control
? Ability to obtain Top Secret/SCI security clearance if required.
Our NOC Analyst's earn between $72,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
? Medical/Dental/Vision coverage
? 401(k) plan
? Tuition reimbursement program
? Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
? Paid Parental Leave
? Paid Caregiver Leave
? Additional sick leave beyond what state and local law require may be available but is unprotected
? Adoption Reimbursement
? Disability Benefits (short term and long term)
? Life and Accidental Death Insurance
? Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
? Employee Assistance Programs (EAP)
? Extensive employee wellness programs
? Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40
Time Type:
Regular
Location:
Mesa, Arizona
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Apply Now
This position requires office presence of a minimum of 5 days per week and is only located at the customer's site.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers? mission.
AT&T has an opening for a NOC Analyst to provide remote support to the Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO), in providing Network Operations in a 24x7x365 environment.
Job Duties/Responsibilities:
This role will include, but will not be limited to the following responsibilities:
? Provide alarm monitoring/response, any needed escalation and resolution of incidents and mentoring of junior analysts through incident resolution process.
? Troubleshoot network systems when necessary and make improvements to the network.
? Take technical lead of critical network incidents and drive internal and external resources in troubleshooting efforts
? Manage and administer a range of network operations tools applications to include Juniper firewalls, Cisco Firewalls, Cisco WLAN, Extreme Management Center (XMC) and Extreme NAC.
? Utilizes software and hardware tools and identifies and diagnoses problems and factors affecting network performance.
? Experience with operating and maintaining a Software-defined Wide Area Network (SD-WAN) architecture.
? Experience working with cloud-based networks.
? Support all operational security requirements for network devices and network operations tools applications
? Support of the following NOC functional areas that include, but are not limited to:
? Wireless LAN
? Firewall management
? Internet Protocol (IP) address management
? Domain Name Server (DNS) administration Understand dynamic multipoint VPNs
? Strong written and verbal communication skills
? Establish plans and goals for self that meet the customer current or future project's needs
? Prepare or participate in preparing NOC performance reports as required
? Monitor, create, edit, and enforce all standard operating procedures, processes and timelines
Required Clearance
Public Trust (#publictrust) (#clearable)
Required Qualifications:
? Bachelor's degree in related field or equivalent experience
? 5 years of experience in IT support or related field, preferability in network engineering or operations
? 2 years of experience providing network support in one or more of the following areas:
? Juniper SRX Firewalls configuration, troubleshooting, Policy configuration
? Wireless Access Point (enterprise level) Management and Administration
? Cisco ISE 3.0 (or later) configuration of access/authorization policies
? Cisco CCNA or Cisco CCNP certification, required within 60 days of start ? non-waivable
? At least one of the following networking certifications by day one of hire:
? Implementing Cisco SD-WAN Solutions v2.0 (300-415)
? AWS Certified Solutions Architect ? Associate
? Microsoft Azure Networking Solutions (AZ-700)
? CompTIA Cloud+
? Experience troubleshooting and fixing LAN/WAN network incidents
? Availability to work night shift hours (generally 9PM to 7AM) and weekends to support mission requirements
? Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
Desired Qualifications
? Experience using and managing SPLUNK search heads
? Experience in Windows 2012 or higher and/or Linux server administration
? Cisco CCNP certification
? Juniper JNCIA-SEC certification
? Extreme certifications covering switching or network access control
? Ability to obtain Top Secret/SCI security clearance if required.
Our NOC Analyst's earn between $72,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
? Medical/Dental/Vision coverage
? 401(k) plan
? Tuition reimbursement program
? Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
? Paid Parental Leave
? Paid Caregiver Leave
? Additional sick leave beyond what state and local law require may be available but is unprotected
? Adoption Reimbursement
? Disability Benefits (short term and long term)
? Life and Accidental Death Insurance
? Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
? Employee Assistance Programs (EAP)
? Extensive employee wellness programs
? Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
40
Time Type:
Regular
Location:
Mesa, Arizona
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Apply Now