Network and Systems Field Engineer Remote Hybrid
Network/Systems Field Engineer Remote Hybrid
*All Candidates Must be Located within 45 miles of Bluefield, VA. Onsite client visits are required throughout the week in the Southwest VA and Southern WV area. When not working at a client's location, engineer will be working from home or from our Bluefield, VA office location.
Network/Systems Engineers are the backbone of our service delivery organization. They are required to be skilled in networking, client/servers, and security. This diverse expertise is crucial for managing and resolving issues for our managed services clients and contributing to larger projects and initiatives. They are expected to maintain high standards of work ethic, client communication, and technical knowledge. Reporting to the Senior Team Manager, the Network/Systems Engineer is accountable for handling a wide variety of issues and implementation projects.
Network/Systems Engineers are expected to show initiative and be proactive towards problems and solutions. They will work closely with other staff members under the Senior Team Managers guidance and direction.
Magna5 has a dedicated 24/7 Network Operations Center where tickets will be received, prioritized, and escalated to higher tiers of support if necessary.
Responsibilities include, but are not limited to:
Project management and implementation/configuration of networking, server, cloud, security, endpoint and wifi products
Troubleshoot problems with a high-level overview of client environments
Respond to alerts and escalated tickets from various monitoring systems
Document procedures and resolutions
Own tickets and issues, from resolution to proactive measures
Provide quality customer service; client problems are our problems
Report critical incidents or problems that become too complex for self-resolution
Assist the Operations Center staff with special projects and other duties as needed
Requirements
What You Bring to the Team
Education: Formal education preferred Associates/Bachelors degree or technical equivalent. Relevant and significant industry experience may substitute for the education requirement. Industry certifications including Microsoft, Cisco, VMware, Fortinet, Watchguard, and Extreme Networks certifications recommended.
Experience: Minimum of 2 years experience administering/supporting the following technologies relevant to both networking and systems engineering:
Networking:
Enterprise Network Environments including design and implementation
Strong fundamental knowledge and experience with switches, routers, firewalls
Layer 2: VLANS, Broadcast storm and loop prevention
Layer 3: Static and dynamic routing protocols
ACLs, Policy-Based Routing, Route-Maps, Prefix-lists
Radius/LDAP/802.1x
High Availability Concepts
SD-WAN, QoS, Traffic Shaping
Firewalls and security appliances
Network drawings
Systems:
Virtualization including VMware and Hyper-V
Storage and RAID concepts including SAN and NAS
Active Directory: Group Policy, Sites & Services, DNS, DFS, Certificate Chains
Windows Server and Linux (Ubuntu, CentOS, Red Hat)
Exchange, Office 365, Hybrid Solutions and Migration, SPAM Filters
Hosted and Cloud Solutions including Azure
Backup Solutions & Disaster Recovery
Certification Expectation:
Cisco Certified Network Associate (CCNA)
Fortinet Network Security
Watchguard Network Security Essentials/Secure Wi-Fi/Endpoint Security
Extreme Networks ECP
Microsoft
VMware
AWS
Microsoft 365 Certified Enterprise Administrator or Equivalent
Skills:
Microsoft Windows Server 2016/2019/2022 and Active Directory
Microsoft Office Suite and Microsoft365 experience
Microsoft Exchange and SQL Server
VMware VSphere 6.5 and above
Knowledge of backup and storage technologies
Knowledge of security appliances, practices and policies
General networking expertise
Work Expectation: The Network/Systems Engineers will work as a team to balance work and life at home; however, every engineer must be flexible to work all shifts including some holidays and weekends.
Work Perks
Paid time off including paid holidays and floating holidays
Bonus potential based on individual and company performance
Highly competitive and flexible medical, dental, and vision benefits plans
401(k) with employer match
Tailored Life and Disability insurance plans
Full reimbursement for approved professional certification and career enriching opportunities
Magna5 Values
Win Together We collaborate with clients and across the Magna5 team to provide complete solutions for every IT challenge.
Respond Fast When clients or teammates reach out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions.
Earn Trust We strive to earn and keep the trust of our clients and teammates through our actions every day, fulfilling every promise we make.
Stay Transparent No secrets and no surprises. We respect our clients and one another by providing candid assessments and complete, accessible information.
Think Ahead Good enough isnt good enough. We strive to be the best. Our team members are proactive with our problem solving and work to stay on the leading edge of new technologies that drive client success.
What We Do
Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at www.magna5.com.
Apply Now
*All Candidates Must be Located within 45 miles of Bluefield, VA. Onsite client visits are required throughout the week in the Southwest VA and Southern WV area. When not working at a client's location, engineer will be working from home or from our Bluefield, VA office location.
Network/Systems Engineers are the backbone of our service delivery organization. They are required to be skilled in networking, client/servers, and security. This diverse expertise is crucial for managing and resolving issues for our managed services clients and contributing to larger projects and initiatives. They are expected to maintain high standards of work ethic, client communication, and technical knowledge. Reporting to the Senior Team Manager, the Network/Systems Engineer is accountable for handling a wide variety of issues and implementation projects.
Network/Systems Engineers are expected to show initiative and be proactive towards problems and solutions. They will work closely with other staff members under the Senior Team Managers guidance and direction.
Magna5 has a dedicated 24/7 Network Operations Center where tickets will be received, prioritized, and escalated to higher tiers of support if necessary.
Responsibilities include, but are not limited to:
Project management and implementation/configuration of networking, server, cloud, security, endpoint and wifi products
Troubleshoot problems with a high-level overview of client environments
Respond to alerts and escalated tickets from various monitoring systems
Document procedures and resolutions
Own tickets and issues, from resolution to proactive measures
Provide quality customer service; client problems are our problems
Report critical incidents or problems that become too complex for self-resolution
Assist the Operations Center staff with special projects and other duties as needed
Requirements
What You Bring to the Team
Education: Formal education preferred Associates/Bachelors degree or technical equivalent. Relevant and significant industry experience may substitute for the education requirement. Industry certifications including Microsoft, Cisco, VMware, Fortinet, Watchguard, and Extreme Networks certifications recommended.
Experience: Minimum of 2 years experience administering/supporting the following technologies relevant to both networking and systems engineering:
Networking:
Enterprise Network Environments including design and implementation
Strong fundamental knowledge and experience with switches, routers, firewalls
Layer 2: VLANS, Broadcast storm and loop prevention
Layer 3: Static and dynamic routing protocols
ACLs, Policy-Based Routing, Route-Maps, Prefix-lists
Radius/LDAP/802.1x
High Availability Concepts
SD-WAN, QoS, Traffic Shaping
Firewalls and security appliances
Network drawings
Systems:
Virtualization including VMware and Hyper-V
Storage and RAID concepts including SAN and NAS
Active Directory: Group Policy, Sites & Services, DNS, DFS, Certificate Chains
Windows Server and Linux (Ubuntu, CentOS, Red Hat)
Exchange, Office 365, Hybrid Solutions and Migration, SPAM Filters
Hosted and Cloud Solutions including Azure
Backup Solutions & Disaster Recovery
Certification Expectation:
Cisco Certified Network Associate (CCNA)
Fortinet Network Security
Watchguard Network Security Essentials/Secure Wi-Fi/Endpoint Security
Extreme Networks ECP
Microsoft
VMware
AWS
Microsoft 365 Certified Enterprise Administrator or Equivalent
Skills:
Microsoft Windows Server 2016/2019/2022 and Active Directory
Microsoft Office Suite and Microsoft365 experience
Microsoft Exchange and SQL Server
VMware VSphere 6.5 and above
Knowledge of backup and storage technologies
Knowledge of security appliances, practices and policies
General networking expertise
Work Expectation: The Network/Systems Engineers will work as a team to balance work and life at home; however, every engineer must be flexible to work all shifts including some holidays and weekends.
Work Perks
Paid time off including paid holidays and floating holidays
Bonus potential based on individual and company performance
Highly competitive and flexible medical, dental, and vision benefits plans
401(k) with employer match
Tailored Life and Disability insurance plans
Full reimbursement for approved professional certification and career enriching opportunities
Magna5 Values
Win Together We collaborate with clients and across the Magna5 team to provide complete solutions for every IT challenge.
Respond Fast When clients or teammates reach out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions.
Earn Trust We strive to earn and keep the trust of our clients and teammates through our actions every day, fulfilling every promise we make.
Stay Transparent No secrets and no surprises. We respect our clients and one another by providing candid assessments and complete, accessible information.
Think Ahead Good enough isnt good enough. We strive to be the best. Our team members are proactive with our problem solving and work to stay on the leading edge of new technologies that drive client success.
What We Do
Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at www.magna5.com.
Apply Now