Mortgage Sales Manager (Remote)
Position Summary
The position is a producing manager role and is responsible for the recruitment, hiring, development and retention of the Mortgage Loan Officers (MLOs) of Susser Bank Mortgage for assigned territories. Additionally, the employee is expected to meet minimum production metrics for their book of business. This role is for the Sales Manager that also originates as an MLO. Delivering minimum productions metrics for managed producers and employee is critical to long-term success. There are two sets of primary duties and responsibilities for this role:
Principal Duties and Responsibilities
Coaches MLO staff to achieve maximum production levels; conducts performance reviews and supports overall employee career development.
Overseas sales team performance and communicates goals and policy changes on a regular basis. Emphasis and compensation are on purchase money production.
Recruits, hires, trains, and manages all production personnel for assigned territory. Ensures compliance with all federal, state, regulatory and company rules and policies.
Builds loan officer goals and monitors pipelines on regular basis.
Primary Mortgage Loan Officer Duties and Responsibilities
Develop and maintain a successful relationship with Business referral sources.
Prospect new mortgage lending opportunities.
Meet with customers as necessary during the application process.
Determine borrowers financial objectives.
Take a complete and accurate loan application.
Review and analyze borrowers credit profile and provide appropriate solutions.
Collect supporting documents and upload full file to assigned processor.
Apprise borrower of pricing scenarios and initiate rate lock.
Coordinate with Processor to ensure file is successfully moved through all phases of the approval process to achieve an On-time closing.
Ensure Superior Customer Service by providing on-going communication to customer and referral partners setting appropriate expectations.
Understands and agrees to abide by the policies and procedures established by Susser Bank.
Performs duties in compliance with applicable laws and regulations.
Maintains the security and confidentiality of pertinent information and records.
Maintains current and up-to-date knowledge and continues professional development through training as applicable.
Demonstrates a courteous, pleasant, self-motivated, and dependable behavior. Maintaining a professional environment in both appearance and conduct.
Performs additional duties as assigned or directed.
Secondary Responsibilities
Projects and leads professional and cultural standards of bank and mortgage company.
Maintains personal production pipeline as needed.
Education and Experience Required
High school or equivalent degree required.
Bachelors Degree in Finance, Business, Accounting or equivalent education and experience preferred.
5 years of managerial experience required.
Skills and Abilities Required
Analytical
Problem Solving
Project Management
Customer Service
Interpersonal Skills
Oral and Written Communication
Teamwork
Leadership
Initiative
Innovative
Creative
Susser Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Susser Bank participates in E-Verify.
Experience
Required
5 year(s): Managerial Experience
Behaviors
Preferred
Functional Expert: Considered a thought leader on a subject
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Job Security: Inspired to perform well by the knowledge that your job is safe
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Goal Completion: Inspired to perform well by the completion of tasks
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Apply Now
The position is a producing manager role and is responsible for the recruitment, hiring, development and retention of the Mortgage Loan Officers (MLOs) of Susser Bank Mortgage for assigned territories. Additionally, the employee is expected to meet minimum production metrics for their book of business. This role is for the Sales Manager that also originates as an MLO. Delivering minimum productions metrics for managed producers and employee is critical to long-term success. There are two sets of primary duties and responsibilities for this role:
Principal Duties and Responsibilities
Coaches MLO staff to achieve maximum production levels; conducts performance reviews and supports overall employee career development.
Overseas sales team performance and communicates goals and policy changes on a regular basis. Emphasis and compensation are on purchase money production.
Recruits, hires, trains, and manages all production personnel for assigned territory. Ensures compliance with all federal, state, regulatory and company rules and policies.
Builds loan officer goals and monitors pipelines on regular basis.
Primary Mortgage Loan Officer Duties and Responsibilities
Develop and maintain a successful relationship with Business referral sources.
Prospect new mortgage lending opportunities.
Meet with customers as necessary during the application process.
Determine borrowers financial objectives.
Take a complete and accurate loan application.
Review and analyze borrowers credit profile and provide appropriate solutions.
Collect supporting documents and upload full file to assigned processor.
Apprise borrower of pricing scenarios and initiate rate lock.
Coordinate with Processor to ensure file is successfully moved through all phases of the approval process to achieve an On-time closing.
Ensure Superior Customer Service by providing on-going communication to customer and referral partners setting appropriate expectations.
Understands and agrees to abide by the policies and procedures established by Susser Bank.
Performs duties in compliance with applicable laws and regulations.
Maintains the security and confidentiality of pertinent information and records.
Maintains current and up-to-date knowledge and continues professional development through training as applicable.
Demonstrates a courteous, pleasant, self-motivated, and dependable behavior. Maintaining a professional environment in both appearance and conduct.
Performs additional duties as assigned or directed.
Secondary Responsibilities
Projects and leads professional and cultural standards of bank and mortgage company.
Maintains personal production pipeline as needed.
Education and Experience Required
High school or equivalent degree required.
Bachelors Degree in Finance, Business, Accounting or equivalent education and experience preferred.
5 years of managerial experience required.
Skills and Abilities Required
Analytical
Problem Solving
Project Management
Customer Service
Interpersonal Skills
Oral and Written Communication
Teamwork
Leadership
Initiative
Innovative
Creative
Susser Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Susser Bank participates in E-Verify.
Experience
Required
5 year(s): Managerial Experience
Behaviors
Preferred
Functional Expert: Considered a thought leader on a subject
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
Job Security: Inspired to perform well by the knowledge that your job is safe
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Goal Completion: Inspired to perform well by the completion of tasks
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Apply Now