Middle Mile Startup Project Manager
About the position As a Project Manager on this team, you plan, implement, coordinate and track to completion all activities necessary for partner execution teams to successfully launch new builds, retrofits and expansions in support of the Sort Center network. Generally speaking, this role is responsible for ensuring the installation of all finishing aspects that make a building functional to process volume for our customers. We are seeking a highly motivated Project Manager who can drive project execution, standardization and process improvement. Critical to this role is the ability to build partnerships and lead through influence with contractors, installation vendors, construction and engineering teams along with other stakeholders to meet project milestones. You collaborate with all project teams to meet and exceed Key Performance Indicators (KPIs). You support program initiative goals by delivering projects of varying complexity. Projects may overlap into different regions and may require you to travel across applicable regions for this role. The amount of travel may vary based on the project type and the time of the year. The ability to travel is needed throughout the year and should be expected to reach up to 80% at peak times to support our customers. Key competencies of this position include controllership to ensure your contracted resources deliver work on time and within safety, quality and budget requirements. Additionally, you may be asked to participate in process improvement initiatives. This opportunity combines project management, process improvement, vendor and contractor management. This role can be remote or office-based when you are not traveling. Responsibilities • Own a project from the kickoff and mobilization to deploying items for testing; coordinating execution activities through project closure • Receive, track, and deploy the standard bill of materials required for the end user to safely operate building spaces after the building/project launches • Execute with Customer Obsession to ensure a timely and to-standard project handover to Amazon Transportation Services (ATS) operational teams • Partner directly with internal and external stakeholders to Earn Trust and facilitate planning meetings, scope efforts, set project priorities, achieve milestones and ultimately drive delivery • Escalate safety callouts when on site; if you see something, say something • Take accountability for issues that may impede a successful project handover to Amazon stakeholders and escalate through leadership, proposing and executing actionable resolutions • Coordinate and control Operational Readiness Testing (ORT) for a turn-key solution, ensuring highest levels of Associate readiness • Coordinate with external project managers to support execution in the field, monitoring project activities regardless of ownership • Deliver on a budget for operational improvements to finishes, furnishings and equipment, employing frugality throughout Requirements • 3+ years of program or project management experience • 3+ years of defining and implementing process improvement initiatives using data and metrics experience • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL • Experience using data and metrics to determine and drive improvements • Experience working cross functionally with tech and non-tech teams • Bachelor's degree Nice-to-haves • 3+ years of driving end to end delivery, and communicating results to senior leadership experience • 3+ years of driving process improvements experience • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization • Experience building processes, project management, and schedules Benefits • Medical, Dental, and Vision Coverage • Maternity and Parental Leave Options • Paid Time Off (PTO) • 401(k) Plan Apply tot his job