Mid-Level Technical Writer

About DevSavantAt DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment.Job OverviewThe Technical Writer will play a key role within the Product Team, developing clear, concise, and highly technical documentation that supports users. This includes, but is not limited to, product help articles, API documentation, how-to guides, release notes, and feature descriptions.You will collaborate closely with product managers, engineers, designers, and client-facing teams to craft accurate, accessible, and engaging content that enhances the overall user experience and ensures customers derive maximum value from the platform.A strong foundation in modern documentation tools and a forward-thinking approach to AI-driven content efficiencies are essential for success in this role.This is a remote work-from-home position with occasional travel for team meetings or client engagements.Key ResponsibilitiesDevelop and maintain comprehensive user-facing documentation, including API documentation, help center articles, how-to guides, FAQs, and tutorials.Create and refine detailed release notes and feature documentation to ensure clarity and alignment with product updates.Collaborate cross-functionally with product managers and engineers to understand technical features, workflows, and integration points.Translate complex technical concepts into accessible language for various audiences, including developers and end users.Ensure consistency in style, tone, and terminology across all technical documentation.Leverage AI-driven efficiencies to enhance documentation accuracy, organization, and relevance.Optimize content structure for usability, discoverability, and engagement across multiple platforms.Utilize visuals, diagrams, and interactive elements to improve comprehension and usability.Continuously refine documentation based on product updates, analytics, and user feedback.Advocate for content best practices and support initiatives that improve knowledge-sharing within the company.Qualifications3+ years of experience as a Technical Writer, preferably in SaaS or B2B software.Proven expertise in API documentation, technical writing, and content structuring.Strong understanding of modern documentation tools beyond basic word processing (e.g., Markdown, HTML, documentation platforms).Experience with tools such as Confluence, Notion, Zendesk, or equivalent platforms for structured technical writing.Comfortable leveraging AI-driven efficiencies to improve documentation processes and content accuracy.Excellent writing and editing skills with keen attention to detail.Ability to collaborate effectively with engineers, product managers, and other stakeholders in a fast-paced, agile environment.Bachelor’s degree in Technical Writing, Communications, Computer Science, or related field preferred.Willingness to travel occasionally for team meetings or strategic discussions.DevSavant is an inclusive company that values equity and fosters a supportive work environment. We prioritize employee well-being and carefully review every application with fairness and attention. Join a team where your talent is recognized and everyone has a seat at the table.

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