**Mental Health Specialist II - Part Time - 988 Chat & Text Support Specialist**
At arenaflex, we're dedicated to providing exceptional behavioral health services to individuals in need. As a leading provider of mental health care, we're seeking a compassionate and skilled Mental Health Specialist II to join our team in a part-time capacity. As a Mental Health Specialist II, you'll play a vital role in supporting the 988 Lifeline National Backup Center, providing streamlined, prompt, and "customer-friendly" services to clients in crisis.
**About arenaflex**
arenaflex is a renowned organization that has been at the forefront of behavioral health care for over five decades. With a budget of $260 million and 15 sites throughout New Jersey, we offer a comprehensive range of services, including inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach, and case management. Our team of 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education, making us one of the largest providers of behavioral health care in the country.
**Job Summary**
As a Mental Health Specialist II, you'll be responsible for performing functions in support of the Unit's mission, providing exceptional support and referrals to clients in crisis. You'll receive telephone, chat, and/or text requests for service, undertake assessments of the service needs of clients, and respond by offering support and appropriate referrals or disposition. You'll demonstrate competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.
**Key Responsibilities**
* Assist clients in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the client's recovery/life goals.
* Develop and maintain a relationship with clients so that they can identify emotional, psychiatric, or behavioral changes which may require further intervention or treatment. Helps the client effectively address the problem, and/or refers the clients to the appropriate clinical staff.
* Advocate for appropriate resources for client and third parties based on assessed needs.
* May facilitate structured skill trainings, such as social skills, assertiveness, anger management, symptom management, and psycho-education on a variety of mental health issues.
* Promptly accepts service requests, responds to incoming calls, chats, and/or texts within prescribed timeframe.
* Responds to contacts with clients or third parties in an appropriately courteous, helpful fashion.
* Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner.
* Assesses service requests/referrals and responds in accordance with prescribed procedures.
* Assesses client's condition in order to make/authorize an appropriate disposition.
**Qualifications**
* Four (4) years of full-time paid experience in an appropriate mental health or human service field or a Bachelor's Degree in a relevant mental health or human service field.
* Certifications/Licenses Required: [Insert relevant certifications/licenses]
* Knowledge, Skills, and Abilities:
+ Strong assessment and support skills
+ Ability to recognize unique needs of clients and apply relevant assessment and support skills
+ Excellent communication and interpersonal skills
+ Ability to work in a fast-paced environment with multiple priorities
+ Strong problem-solving and critical thinking skills
+ Ability to maintain confidentiality and handle sensitive information
* Preferred Qualifications:
+ Master's Degree in a relevant mental health or human service field
+ Experience working with diverse populations, including children, adolescents, adults, and seniors
+ Experience working in a crisis intervention setting
+ Certification in crisis intervention, such as QPR or ASIST
**Work Environment and Culture**
As a Mental Health Specialist II at arenaflex, you'll be part of a dynamic and compassionate team that is dedicated to providing exceptional behavioral health services. You'll work in a clean, well-lighted, and quiet to moderately loud setting, with generally pleasant working conditions. Crisis intervention is a common occurrence, and you'll be expected to handle phone requests under time and decision-making pressure.
**Compensation and Benefits**
arenaflex offers a comprehensive benefit program to eligible employees, including medical, dental, and vision insurance, retirement plans, and paid time off. As a part-time employee, you'll be eligible for a competitive hourly rate of $25.55 per hour, with opportunities for career growth and advancement.
**How to Apply**
If you're a compassionate and skilled mental health professional looking for a challenging and rewarding opportunity, we encourage you to apply for this part-time Mental Health Specialist II position. Please submit your application through our online portal, including your resume, cover letter, and any relevant certifications or licenses.
**Equal Employment Opportunity Statement**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment, and we prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination, or any other terms and conditions of employment.
**Pre-employment Screenings**
All offers of employment are contingent upon successful completion of all pre-employment screenings, including immunization requirements. Please note that failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.
**Contact Information**
If you have any questions or would like to learn more about this opportunity, please contact our HR department at [insert contact information]. We look forward to hearing from you!
**About arenaflex**
arenaflex is a renowned organization that has been at the forefront of behavioral health care for over five decades. With a budget of $260 million and 15 sites throughout New Jersey, we offer a comprehensive range of services, including inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach, and case management. Our team of 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education, making us one of the largest providers of behavioral health care in the country.
**Job Summary**
As a Mental Health Specialist II, you'll be responsible for performing functions in support of the Unit's mission, providing exceptional support and referrals to clients in crisis. You'll receive telephone, chat, and/or text requests for service, undertake assessments of the service needs of clients, and respond by offering support and appropriate referrals or disposition. You'll demonstrate competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.
**Key Responsibilities**
* Assist clients in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the client's recovery/life goals.
* Develop and maintain a relationship with clients so that they can identify emotional, psychiatric, or behavioral changes which may require further intervention or treatment. Helps the client effectively address the problem, and/or refers the clients to the appropriate clinical staff.
* Advocate for appropriate resources for client and third parties based on assessed needs.
* May facilitate structured skill trainings, such as social skills, assertiveness, anger management, symptom management, and psycho-education on a variety of mental health issues.
* Promptly accepts service requests, responds to incoming calls, chats, and/or texts within prescribed timeframe.
* Responds to contacts with clients or third parties in an appropriately courteous, helpful fashion.
* Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner.
* Assesses service requests/referrals and responds in accordance with prescribed procedures.
* Assesses client's condition in order to make/authorize an appropriate disposition.
**Qualifications**
* Four (4) years of full-time paid experience in an appropriate mental health or human service field or a Bachelor's Degree in a relevant mental health or human service field.
* Certifications/Licenses Required: [Insert relevant certifications/licenses]
* Knowledge, Skills, and Abilities:
+ Strong assessment and support skills
+ Ability to recognize unique needs of clients and apply relevant assessment and support skills
+ Excellent communication and interpersonal skills
+ Ability to work in a fast-paced environment with multiple priorities
+ Strong problem-solving and critical thinking skills
+ Ability to maintain confidentiality and handle sensitive information
* Preferred Qualifications:
+ Master's Degree in a relevant mental health or human service field
+ Experience working with diverse populations, including children, adolescents, adults, and seniors
+ Experience working in a crisis intervention setting
+ Certification in crisis intervention, such as QPR or ASIST
**Work Environment and Culture**
As a Mental Health Specialist II at arenaflex, you'll be part of a dynamic and compassionate team that is dedicated to providing exceptional behavioral health services. You'll work in a clean, well-lighted, and quiet to moderately loud setting, with generally pleasant working conditions. Crisis intervention is a common occurrence, and you'll be expected to handle phone requests under time and decision-making pressure.
**Compensation and Benefits**
arenaflex offers a comprehensive benefit program to eligible employees, including medical, dental, and vision insurance, retirement plans, and paid time off. As a part-time employee, you'll be eligible for a competitive hourly rate of $25.55 per hour, with opportunities for career growth and advancement.
**How to Apply**
If you're a compassionate and skilled mental health professional looking for a challenging and rewarding opportunity, we encourage you to apply for this part-time Mental Health Specialist II position. Please submit your application through our online portal, including your resume, cover letter, and any relevant certifications or licenses.
**Equal Employment Opportunity Statement**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment, and we prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination, or any other terms and conditions of employment.
**Pre-employment Screenings**
All offers of employment are contingent upon successful completion of all pre-employment screenings, including immunization requirements. Please note that failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.
**Contact Information**
If you have any questions or would like to learn more about this opportunity, please contact our HR department at [insert contact information]. We look forward to hearing from you!