Member Service Representative $25/hr
This position will be starting October 5th!
Job Description...
? Reps take between 50-70 calls/day (8-10/hour) from members who have questions regarding their current insurance plan.
? Questions often are regarding coverage, copayments, premium billing, network, premiums, deductibles, etc.
? They will allow people to work remotely after a day or so of training, but all candidates MUST be able to go work in the office at a moments notice.
Skills
Customer service, Health care
Additional Skills & Qualifications
? It is highly preferred that all candidates have call center experience to be considered for this role. Tenure of work history is key and will be used as a disqualifier.
? If they do not have a Degree, they must be extremely professional and demonstrate critical thinking.
? 1 year of call center experience.
? Ability to type 35 WPM
? High School Diploma
Hours
? Training Hours: 8:00-4:30 M-F
? Hours of operation: 9AM - 6PM M-F.
? Candidates can start anywhere from 9:00-9:30 am depending on how long they would like to take for lunch (30 min lunch = 9:30 start, 1 hour lunch = 9AM start). They will decide this after training.
? They will also have 1 other 15 minute break. They will also need to work 2 evening shifts per month (11AM-8PM), and 2 weekend shifts during Open Enrollment (Oct-Dec).
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law
Apply Now
Job Description...
? Reps take between 50-70 calls/day (8-10/hour) from members who have questions regarding their current insurance plan.
? Questions often are regarding coverage, copayments, premium billing, network, premiums, deductibles, etc.
? They will allow people to work remotely after a day or so of training, but all candidates MUST be able to go work in the office at a moments notice.
Skills
Customer service, Health care
Additional Skills & Qualifications
? It is highly preferred that all candidates have call center experience to be considered for this role. Tenure of work history is key and will be used as a disqualifier.
? If they do not have a Degree, they must be extremely professional and demonstrate critical thinking.
? 1 year of call center experience.
? Ability to type 35 WPM
? High School Diploma
Hours
? Training Hours: 8:00-4:30 M-F
? Hours of operation: 9AM - 6PM M-F.
? Candidates can start anywhere from 9:00-9:30 am depending on how long they would like to take for lunch (30 min lunch = 9:30 start, 1 hour lunch = 9AM start). They will decide this after training.
? They will also have 1 other 15 minute break. They will also need to work 2 evening shifts per month (11AM-8PM), and 2 weekend shifts during Open Enrollment (Oct-Dec).
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law
Apply Now