Medicare Broker Sales Manager, Licensed - East TN - Remote - Cigna Healthcare

About the position

The position is responsible for executing the Cigna Medicare strategy for local topline sales agencies, directly contracted agents, and broker down-line sales within the Knoxville/Chattanooga TN market. The role focuses on training, relationship management, member retention, and sales growth, ensuring that the company meets its sales objectives through effective collaboration and strategic planning.

Responsibilities
• Execute multi-year local broker strategy for book of business
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• Influence brokers to sell more by positioning our product and promoting our brand
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• Execute on national topline strategies with downline sales agencies & local direct agencies to drive profitable growth through down-line sales
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• Develop & execute direct agent strategies to drive profitable growth and member retention
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• Search for new local/regional agencies & agents to cultivate and grow
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• Manage contacts and exercise long-term vision approach for a designated territory
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• Execute on strategy to expand sales efforts across multiple products as appropriate
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• Meet or exceed sales objectives through broker channel
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• Conduct advertised sales presentations for prospects and leverage community partnerships to host events
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• Build relationships with brokers and agencies to promote our brand
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• Produce campaign and event tracking reports showing return on investments and key initiatives using data and excel
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• Report daily & weekly activities to ensure alignment with creating incremental sales
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• Adhere to compliance requirements and organizational policies & procedures
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• Coordinate effectively with Sales Operations team for lead management and sales functions
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• Create and maintain growth relationships with Centers of Influence, Veterans organizations, and key organizations within the market

Requirements
• High School Diploma required
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• Valid Health Insurance license required
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• Stronger Microsoft suites skills, fluent in Outlook, Excel & Word
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• Strong social media platform skills
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• Proven sales performance and growth mindset
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• Strong business planning skills and ability to present business plans to leadership
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• Strong ability to train others on sales process, tools and tech, Cigna products
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• Strong presentation skills and ability to present to a group or individual setting
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• Strong communication skills - both verbal and written and active listening skills
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• Strong organizational and time management skills
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• Strong relationship building skills
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• Strong working knowledge of the sales process and driving sales performance
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• Ability to collaborate well both internally and externally to support achievement of market objectives
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• Ability to learn quickly and adapt to change
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• Knowledge of systems and technology and proficient with data analytics
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• Knowledge of marketing strategy, value proposition and senior market
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• Adherence to CMS Medicare Marketing Guidelines and procedures

Nice-to-haves
• Customer features, benefits and Medicare & Medicaid knowledge preferred
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• Self-starter, flexible, adaptable, highly organized, proactive thinker, and innovative

Benefits
• Remote work opportunity
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• Career growth opportunities
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• Supportive work environment
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• Health and well-being focus

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