Medical Courier - Full-Time 2nd Shift
About the position
The Distribution Service Representative at PathGroup plays a crucial role in the daily operations of specimen collection and delivery. Under the guidance of the Transportation Distribution Supervisor, this position involves picking up client specimens, ensuring their integrity during transport, and delivering them to designated laboratories. The representative is responsible for maintaining accurate logs of all specimens, reports, and supplies handled during their assigned routes. This role requires a strong commitment to customer service, as representatives interact with clients daily, addressing their needs and concerns while maintaining a friendly and cooperative demeanor. In addition to specimen handling, the Distribution Service Representative is tasked with delivering reports and supplies to clients, adhering to established procedures and timetables. The representative must also perform routine inspections of their assigned vehicle, ensuring it is in good working condition and reporting any issues promptly. Safety is paramount, and representatives are expected to follow all safety procedures and remain current in their training regarding specimen handling and defensive driving techniques. The role may also involve completing special assignments as directed by the coordinator or local supervisor, all while ensuring compliance with corporate policies, particularly those related to privacy and security. This position is essential in maintaining the high standards of service that PathGroup is known for, and it requires flexibility in working hours to meet client demands. The representative must be familiar with the Corporate Compliance Program and adhere to all relevant policies to protect sensitive health information.
Responsibilities
Pick up specimens from clients according to established procedures and timetables.
,
Deliver specimens to designated drop off point(s).
,
Ensure that the integrity of the specimens is not compromised during transport.
,
Deliver reports and supplies to clients on an assigned route.
,
Maintain an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route.
,
Record clients' requests for supplies and special services, and forward them to the appropriate person or department.
,
Interact with clients on a daily basis, forwarding client concerns to coordinator or local supervisor for corrective action.
,
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
,
Demonstrate flexibility in satisfying customer demands.
,
Perform routine inspection of assigned vehicle (i.e., gas, tires, appearance, fluid levels, etc.). Report any problems to coordinator or local supervisor immediately and maintain accurate monthly logs.
,
Adhere to all safety procedures.
,
Thoroughly understand and participate in defensive driving techniques.
,
Remain current in the training and knowledge of specimen handling.
,
Complete special assignments as required by coordinator or local supervisor.
,
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Requirements
High School Diploma or G.E.D
,
Valid and current driver's license
,
Good DMV report
,
One year of prior job-related experience preferred.
,
Must be able to work flexible hours as needed or required.
Nice-to-haves
Benefits
401(k)
,
Dental insurance
,
Health insurance
,
Life insurance
,
Paid sick time
,
Paid time off
,
Paid training
,
Referral program
,
Tuition reimbursement
,
Vision insurance
Apply Now
The Distribution Service Representative at PathGroup plays a crucial role in the daily operations of specimen collection and delivery. Under the guidance of the Transportation Distribution Supervisor, this position involves picking up client specimens, ensuring their integrity during transport, and delivering them to designated laboratories. The representative is responsible for maintaining accurate logs of all specimens, reports, and supplies handled during their assigned routes. This role requires a strong commitment to customer service, as representatives interact with clients daily, addressing their needs and concerns while maintaining a friendly and cooperative demeanor. In addition to specimen handling, the Distribution Service Representative is tasked with delivering reports and supplies to clients, adhering to established procedures and timetables. The representative must also perform routine inspections of their assigned vehicle, ensuring it is in good working condition and reporting any issues promptly. Safety is paramount, and representatives are expected to follow all safety procedures and remain current in their training regarding specimen handling and defensive driving techniques. The role may also involve completing special assignments as directed by the coordinator or local supervisor, all while ensuring compliance with corporate policies, particularly those related to privacy and security. This position is essential in maintaining the high standards of service that PathGroup is known for, and it requires flexibility in working hours to meet client demands. The representative must be familiar with the Corporate Compliance Program and adhere to all relevant policies to protect sensitive health information.
Responsibilities
Pick up specimens from clients according to established procedures and timetables.
,
Deliver specimens to designated drop off point(s).
,
Ensure that the integrity of the specimens is not compromised during transport.
,
Deliver reports and supplies to clients on an assigned route.
,
Maintain an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route.
,
Record clients' requests for supplies and special services, and forward them to the appropriate person or department.
,
Interact with clients on a daily basis, forwarding client concerns to coordinator or local supervisor for corrective action.
,
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
,
Demonstrate flexibility in satisfying customer demands.
,
Perform routine inspection of assigned vehicle (i.e., gas, tires, appearance, fluid levels, etc.). Report any problems to coordinator or local supervisor immediately and maintain accurate monthly logs.
,
Adhere to all safety procedures.
,
Thoroughly understand and participate in defensive driving techniques.
,
Remain current in the training and knowledge of specimen handling.
,
Complete special assignments as required by coordinator or local supervisor.
,
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Requirements
High School Diploma or G.E.D
,
Valid and current driver's license
,
Good DMV report
,
One year of prior job-related experience preferred.
,
Must be able to work flexible hours as needed or required.
Nice-to-haves
Benefits
401(k)
,
Dental insurance
,
Health insurance
,
Life insurance
,
Paid sick time
,
Paid time off
,
Paid training
,
Referral program
,
Tuition reimbursement
,
Vision insurance
Apply Now