Medical Assistant – Dermatology (Virtual)
About Piction Health At Piction Health, our mission is to provide immediate care and support for all hair, skin, and nail issues, delivered at the forefront of technology through our virtual-first care delivery model. We are an innovative dermatology practice committed to accessibility, efficiency, and exceptional patient care. Job Summary Piction Health is seeking an experienced Medical Assistant to support our clinicians in providing high-quality virtual dermatologic care. The MA will assist with patient intake, documentation, education, and operational workflows. This role is ideal for someone who excels in a patient-facing environment, is highly organized, and thrives in a technology-forward practice. Responsibilities Patient Intake & Administrative Support ● Verify patient demographics, insurance, and consent forms ● Update medical history, allergies, medications, and chief complaint ● Assist patients with obtaining and uploading dermatologic photos ● Enter intake data into the EMR system for provider review ● Schedule follow-up visits and coordinate referrals or lab orders ● Send patient education materials as directed ● Triage “in-basket” messages, responding within scope and routing escalations to NP/MD Clinical Documentation Support ● Update record notes following patient communications ● Maintain logs for labs and biologic therapy follow-up, and compliance monitoring ● Contact patients to support adherence and follow-up needs Patient Education & Counseling ● Provide standardized education (non-diagnostic), including: ● Acne care routines and product use ● Sun protection and skin cancer prevention ● Wound care ● Medication use and common side effects ● Reinforcing provider instructions and sending educational materials Technical & Operational Support ● Assist patients with uploading high-quality images and confirm clarity ● Support quality improvement projects and workflow audits ● Help maintain provider schedules and clinic operations Schedule ● 32-hour work week to start, with potential to expand to 40 hours ● Flexible scheduling available based on clinic needs Compensation & Benefits ● 401(k) plan ● Medical insurance ● Employer-paid annual MA certification renewal fees ● Competitive pay based on experience ● Opportunities for role and hour growth as the practice expands Requirements ● Current Medical Assistant certification (required) ● 5+ years of dermatology experience (required) ● Experience with electronic medical records (EMR) systems ● Strong communication and organizational skills ● Ability to work independently and follow clinical protocols ● Comfortable working in a virtual and tech-enabled care environment Pay: $20.00 - $25.00 per hour Expected hours: 32.0 per week Benefits: • 401(k) • Health insurance • Paid sick time • Paid time off Application Question(s): • Do you have experience with biologic therapy coordination? • Do you have experience in Accutane care/using the iPledge platform for care coordination? Experience: • Medical Assistant: 5 years (Preferred) License/Certification: • Certified Medical Assistant (Preferred) Work Location: Remote Apply tot his job