Manager, Strategic Insights - Product Development and Innovation

Join the Future of Entertainment: Manager, Strategic Insights - Product Development and Innovation Be part of a revolutionary team that's redefining the entertainment industry! Hulu, the leading premium streaming service, is seeking a highly skilled and experienced Manager, Strategic Insights - Product Development and Innovation to join our Consumer and Market Insights team. As a collaborative partner to our business stakeholders, you will lead a dedicated research function to inform strategic and tactical decision-making, driving business growth and innovation. This is a unique opportunity to work in a fast-paced, dynamic environment, leveraging your expertise to shape the future of entertainment. About Hulu Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we're looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and experience the Hulu culture, where collaboration, diversity, and inclusion thrive. Job Summary As a Manager, Strategic Insights - Product Development and Innovation, you will play a critical role in supporting our business partners, particularly in the product and design organizations, to develop a research roadmap that aligns with their business objectives. You will lead a team of researchers, guiding and mentoring junior researchers on projects relevant to this area of scope. Your expertise in market research methodologies, data analysis, and presentation skills will help drive decision-making and business growth. Key Responsibilities Partner with business stakeholders to develop a research roadmap that supports their business objectives, focusing on subscriber engagement, content discovery, customer satisfaction, app usability, and subscriber retention. Lead the complete process of planning and executing qualitative and quantitative research studies, from development of the research instrument and survey programming to data analysis and presentation of findings. Develop insights to impact key KPIs, using data analysis skills on large quantitative and qualitative datasets. Conduct a balance of broad, strategic research aimed at pushing thinking forward, as well as more tactical projects to understand the impact of initiatives on the business. Guide and mentor more junior researchers on projects relevant to this area of scope, fostering a collaborative and inclusive work environment. What We Look For To succeed in this role, you should possess: A BA/BS degree in a relevant field, or commensurate years of experience. 5+ years of custom research project experience, preferably with some years dedicated to research on digital product experiences. Experience with managing all phases in successful execution of research projects, including managing timelines, questionnaire design, data collection and analysis, reporting, and presentations. Proven ability to manage multiple projects at a given time, with strong project and team management skills. Experience with A/B testing and integrating primary research into the testing process. Knowledge of a variety of market research methodologies and their applications. Strong data analysis skills on large quantitative and qualitative datasets. Strong presentation skills, focused on telling a story with insights. Strong problem-solving and critical thinking skills to apply to research and business questions. A proactive, adaptive, and collaborative work style. Career Growth Opportunities and Learning Benefits At Hulu, we're committed to the growth and development of our employees. As a Manager, Strategic Insights - Product Development and Innovation, you'll have opportunities to: Lead a team of researchers and contribute to the development of our Consumer and Market Insights function. Collaborate with business stakeholders across the organization, influencing strategic and tactical decision-making. Develop your skills in market research methodologies, data analysis, and presentation. Participate in training and development programs, enhancing your expertise and knowledge. Work Environment and Company Culture Hulu is a remote-friendly company, offering flexible work arrangements. This role requires on-site presence in Santa Monica, CA up to four days a week. We're proud to be an Equal Opportunity Employer, embracing diversity and inclusion in our work environment. We consider qualified applicants with criminal histories, in accordance with applicable federal, state, and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process. Compensation, Perks, and Benefits The hiring range for this position in Santa Monica, CA is $111,000.00 to $152,500.00 per year. The base pay actually offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits. Ready to Apply? If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We're excited to review your application and discuss this opportunity further. Apply for this job