Manager of Audio Video
About the position
Responsibilities
• Lead a team of onsite AV Support Engineers responsible for day-to-day end-user AV support as well as the maintenance and break/fix of conference and meeting rooms hardware
• Manage inventories, budgets and life cycle management
• Develop and execute strategic new initiatives to enhance AV services
• Ensure project plans are on target and executed comprehensively
• Monitor the live event program and find opportunities to execute more efficiently and delight our customers
• Be an escalation point for the team and provide technical leadership to appropriate personnel
• Maintain relationships with key stakeholders across the business
• Manage and optimize relationships with vendors that augment your team's capacity and capabilities
• Create regular reports to share insights with leadership
• Hire, coach, and mentor team members
• Own your team's operational excellence, including creation of and monitoring of metrics and alerts, gathering of and analyzing customer feedback, regular scrutinization of processes, and maintaining documentation
Requirements
• 5+ years of developing a team of technical professionals across multiple locations experience
• 2+ years of leading technology teams as an information technology operations manager experience
• Bachelor's degree, or 4+ years of professional or military experience
• Knowledge of Linux or Unix systems administration
Nice-to-haves
• Knowledge of hardware architectures
• Experience with system management tools and client/server environments
Benefits
• Flexible work environment with a hybrid workplace model
• Opportunities for professional development and career growth
• Inclusive workplace culture that values diversity and equal opportunity
Apply Now
Apply Now
Responsibilities
• Lead a team of onsite AV Support Engineers responsible for day-to-day end-user AV support as well as the maintenance and break/fix of conference and meeting rooms hardware
• Manage inventories, budgets and life cycle management
• Develop and execute strategic new initiatives to enhance AV services
• Ensure project plans are on target and executed comprehensively
• Monitor the live event program and find opportunities to execute more efficiently and delight our customers
• Be an escalation point for the team and provide technical leadership to appropriate personnel
• Maintain relationships with key stakeholders across the business
• Manage and optimize relationships with vendors that augment your team's capacity and capabilities
• Create regular reports to share insights with leadership
• Hire, coach, and mentor team members
• Own your team's operational excellence, including creation of and monitoring of metrics and alerts, gathering of and analyzing customer feedback, regular scrutinization of processes, and maintaining documentation
Requirements
• 5+ years of developing a team of technical professionals across multiple locations experience
• 2+ years of leading technology teams as an information technology operations manager experience
• Bachelor's degree, or 4+ years of professional or military experience
• Knowledge of Linux or Unix systems administration
Nice-to-haves
• Knowledge of hardware architectures
• Experience with system management tools and client/server environments
Benefits
• Flexible work environment with a hybrid workplace model
• Opportunities for professional development and career growth
• Inclusive workplace culture that values diversity and equal opportunity
Apply Now
Apply Now