Manager, Investment, Social

Rise: full service, fully integrated media solutions built on insights from the most precise, proprietary data available. We’re the media agency for marketers who want the precision and accountability of performance applied across every touchpoint, channel, and objective. And we do this with complete transparency. No hidden fees, spreads or margins. Ever. General Purpose of Job:The Manager, Investment, Social is responsible for effectively supervising a team and set of clients with a focus on accuracy, growth, and innovation. This individual will act as a subject matter expert on social strategy and execution, assuming a client facing role during pre-sales activity and enterprise-level client meetings. The ideal candidate will have a demonstrated track record of tactical channel expertise and possess a strong understanding of channel strategy and goals. As a supervisor, the Manager will oversee employee development and retention, including training and goal setting, and lead the team in ensuring that the tactical execution of media planning, placement, and reporting (including post-buy and financial reconciliation) are handled with accuracy and timeliness. Additionally, this individual is an expert at process / project management to efficiently create processes that can be scaled across multiple accounts or teams. Key Responsibilities:Onboard, maintain and grow assigned client portfolio; coordinate / collaborate with Account Management, Media Strategy and social leadership on long-term strategic roadmapDevelop social strategies utilizing knowledge, experience, and strong analytical skills to extract insights from campaign data and provide well-developed quantitatively based recommendations to accomplish client goals and objectivesCreate presentations, regular reporting, and other documents for client use in the evaluation and approval of social campaignsDevelop social campaign targeting and measurement strategies, ensuring it aligns to the client’s business goals; oversee strategy implementation across all social mediumsDevelop action plans for achieving and measuring campaign success; identify KPIs, processes for measurement, and optimization strategiesOwn performance accuracy for campaign execution, optimization, and insights for all assigned clientsDevelop processes to help improve efficiency of the team; scale processes across greater social practiceKeep agency counterparts and clients up-to-date on industry trends and technology partners, seeking out opportunities to vet and test new technologiesResearch, vet and test technology partners to drive performance for clientsResponsible for managing a team of direct reports (remote and across all Rise locations)Accountable for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retentionOverall control of workflow and assigned responsibilities within the team; oversee the progress of all projects and provide assistance, where necessary, to ensure timely completion; quickly and tactfully troubleshoot employee and client issuesCollaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflowsWatch and check social media trends, tools, technologies, and recommend direction for investment and implementationRepresent Rise to vendor reps to analyze value and applicability of media vehicles/tactics for plan consideration as neededParticipate in vendor meetings with current and potential partners Job Requirements:Education:Bachelor’s degree (communications, marketing, advertising, or business)Ability to speak, read and write the English languageExperience:4+ years relevant work experience in digital / social media preferred; agency experience a plusExpert usage of Microsoft Office suite, with strong emphasis on ExcelExperience building media plans and determining budget allocation on a yearly and monthly basis using different forecasting methodologiesExperience developing and managing high performance teams a plusStrong relationships with publisher and technology partnersAdvanced knowledge of the importance and role of social within a media plan and how to leverage its strengthsProven ability to convert and implement strategic plan directions into flawless tactical executionsDemonstrated understanding of media planning concepts such as reach, frequency, frequency management, impression share, ROI, ROAS, and other KPIsCertificates, Licenses, Registrations:Certificates in Meta, TikTok, Snap, YouTube required; experience with other social / social adjacent platforms a plus (X, Reddit, LinkedIn, Pinterest, etc.) Knowledge, Skills & Abilities:Strong analytical capabilities with aptitude to understand technical nuances associated with various media buying platforms in order to improve client resultsProven experience in developing ongoing processes that positively impacted the profitability / efficiency of an account / teamEstablishes self as a trusted resource by developing relationships with key internal and external stakeholdersSuperior oral and written communication skills; focus on fostering strong, collaborative relationships at a tactical levelHigh comfort level participating in brainstorms and ideation sessionsAbility to work with a team to think tactically and execute accurately in order to align media execution with client needsPassion and desire to continue media and channel education by completing ongoing training and certification programs for platforms, media, leadership and other business skills BenefitsSavings found.30-day Christmas bonus.Vacation allowance of 50%.Holidays according to contract.Food vouchers.Life insurance.Major medical insurance.Dental service.

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