Manager, Health Performance Management & Intelligence @ Prudential plc

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.JOB SCOPE• Manage health portfolio and provider management actively for business growth and sustainability.• Drive exceptional customer experience by creating business insights through data analytics (Internal & External Data).• Support our health ambition in becoming the most trusted health partner for our customers.SUMMARY OF DEPARTMENT FUNCTION IN THE ORGANIZATION: Drive performance management and business insights supporting health business growth and sustainability through data analysis and visualization.Use of reporting and visualization to transform data into digestible insights for agile decision making with stakeholders.Use of advanced analytics for mining of large and complex data for prediction of future trends and formulation of targeted intervention plans.Incumbent role focuses on strategy & claims analytics, provider optimization as well as operations efficiency to improve business outcomes.PRINCIPAL DUTIES & RESPONSIBILITIES: Design and build robust analytical models and solutions for actionable insights supporting key strategic decision-making.Deliver business requirements within agreed timelines, ensuring quality controls and customer satisfaction.Develop and automate management reports / BI dashboards. Conduct deep-dive analytics based on business priorities to identify improvement opportunities.Practice discipline in documentation of assumptions, observations and findings.Lead & manage analytics, data modeling, performance tuning, and query optimization.Liaise with business users, Enterprise Architect, and stakeholders to identify business problems and develop state-of-the-art solutions aligned with business objectives.Support ad-hoc analysis requests from stakeholders Stay abreast of industry trends, emerging technologies, and best practices in business intelligence…

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