Manager, Education Development (Online + Offline)
About the position Responsibilities • Design and adaptation of all brand education Online + Offline content for all distribution channels. • Creation and deployment of all ancillary materials in regard to training, programs, and events. (questionnaires, surveys, etc.) • Proofread & responsible for all adaptation needed from any DMI education content and ensure bi-lingual assets are available. • Liaise with DMI on any education collateral specific needs. (conversion charts/disco list/swatchbooks, etc) • Constantly updates existing collateral for the field ensuring alignment with marketing plans (promo, launch) • Reponsible for LeCare training and info updates. • Ensure all presentations for shows/events/programs are updated based on program calendar. • Collaborate to write, structure, and refine education curricula for soundness, relevance, and engaging outcomes. • Maintain consistent standards for tone, voice, brand messaging, and measurable learning outcomes across all platforms. • Lead the development of comprehensive facilitator guides, learner materials, and promotional assets. • Build various communication strategies based on different channels to drive stylist engagement. • Promote internal and external all Online + Offline education program offering. • Support local stylist Facebook group (answering clients, engaging with the group, etc) • Drive engagement and maximize point redemption via education. • Ensure all education initiatives are promoted in all class/event programs. • Managing inventory (L'Oreal Academy - merch/products/education material) for the country. • Handles surveys (send, collect, follow up, provide clear data report) • Keep an updated competition report - qualitative feedback from the field. • Implement robust feedback mechanisms for continuous curriculum assessment and improvement. Requirements • BS/BA Degree required • Excellent communication skills • Strong computer skills, proficiency in Microsoft PowePoint, Excel, Adobe platforms • Current Cosmetology license with a minimum of 5 years' experience • Program design and editing experience preferred • Bilingual English/Spanish preferred but not required Benefits • Medical, Dental, Vision, 401K • flexible time off • work from home days • pension plan • Makeup, Skincare, and Fragrance! • Employees receive a stipend for L'Oréal products as well as VIP Access to L'Oréal's Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs • Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan) • Hybrid Work Policy (3 Days in Office, 2 Days Work from Home) • Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!) • Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance) • Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!) • Employee Resource Groups (Think Tanks and Innovation Squads) • Access to Mental Health & Wellness Programs Apply tot his job