Manager, E-Commerce Glen Allen, VA, US 2 days agoFull Time
About the position Responsibilities • Define and execute aprehensive eCommerce platform strategy aligned withpany growth objectives and the broader digital roadmap • Lead omnichannel and mobile-first initiatives to optimize conversion, retention, and customer satisfaction. • Oversee platform architecture, integrations, and system reliability to ensure secure, scalable, and high-performing experiences. • Drive innovation by leveraging emerging technologies such as headlessmerce, APIs, and AI-driven personalization and data analytics to enhance user experience and drive business results. • Lead, mentor, and develop a cross-functional team to foster collaboration and accountability. • Manage vendor relationships, budgets, and contracts to optimize value and performance. • Collaborate cross-functionally with Marketing, IT, Sales, and Operations to ensure seamless end-to-end digital experiences and consistent brand execution. • Lead, mentor, and develop a cross-functional team, fostering collaboration, accountability, and continuous learning. • Manage vendor relationships, budgets, and contracts to optimize value, service quality, and performance oues. • Establish KPIs and reporting frameworks to measure platform performance, customer behavior, and ROI, providing insights that inform strategic decisions. • Stay current with industry trends andpetitive landscape to proactively identify opportunities for improvement and innovation. Requirements • Bachelor's degree in Computer Science, Information Systems, Business, or a related field. • 7+ years of progressive experience in eCommerce technology leadership or digital platform management • 3 years in a leadership role • Proven experience leading enterprise grade eCommerce implementations (Shopify Plus, BigCommerce, Magento, Salesforce Commerce Cloud, or similar) • Strong track record managing cross-functional teams and driving collaboration between technical and business functions. • Deep understanding of headlessmerce, API-driven development, and cloud-based infrastructure • Hands-on knowledge of integrations with ERP, CRM, marketing automation, and analytics platforms • Experience with CI/CD, DevOps, containerization (Docker/Kubernetes), and agile methodologies. Nice-to-haves • Master's degree or MBA preferred • Certifications in cloud platforms (Azure, AWS), Agile, or eCommerce systems preferred • ground in consumer goods, retail, or direct-to-consumer (DTC) environments preferred Benefits • health, dental and vision insurances • 401(k) • paid vacation • a paid charitable day • a quarterly subsidy to help cover the costs associated with staying fit • the ability to purchase our products at discounted rates • employee recognition • team building activities • a casual dress code • a hybrid work schedule Apply tot his job