Manager-Consumer Insight - Data-Driven Strategist for Guest Experience and Revenue Growth at Walt Disney Parks and Resorts

Join the Magic of Walt Disney Parks and Resorts as a Manager-Consumer Insight Be part of a dynamic team that makes magic happen! At Walt Disney Parks and Resorts, we're passionate about creating unforgettable experiences for our guests. As a Manager-Consumer Insight, you'll play a vital role in driving business growth and guest satisfaction through data-driven insights and strategic recommendations. Based in Anaheim, CA, this exciting opportunity puts you at the heart of our Consumer Insights, Measurement, and Analytics organization. About the Role & Team We're on a mission to inspire magic by enabling our teams to push the limits of entertainment and create the never-before-seen! Our Consumer Insights, Measurement, and Analytics organization is at the forefront of this effort, providing actionable data analytics, integration, and insights to inform strategy development. As a Manager-Consumer Insight, you'll be part of the Disneyland Resort Consumer Insight Team, working closely with partners to identify demand drivers, revenue opportunities, and consumer needs to inform long-term strategies. Key Responsibilities Integrate Insights : Create fact-based insights by mining and analyzing data to test hypotheses and summarize multiple sources of information, producing objective and clear perspectives that lead to actionable conclusions. Demonstrate Curiosity : Proactively gather a holistic understanding of the strategic context to inform more impactful solutions. Exercise Leadership : Lead consumer insight projects with personal accountability, managing all phases of the research process, including needs identification, methodology design, survey design, cross-functional management, data mining, and presentation of results. Team Up with Partners : Foster relationships with internal partners to build influence, manage external vendor relationships, and lead specific work-streams with guidance from leadership. Lead a Team : Provide clear direction, manage priorities, and coach individuals in project and career needs for two Cast members. Communicate Findings : Tell the story of your insights in a compelling way, communicating findings to stakeholders and driving business outcomes. Requirements & Skills Essential Qualifications 5+ Years of Proven Experience : In a related field, such as consumer insights, marketing/sales, market research, strategic planning, or new product development. Project Management Experience : Proven ability to manage projects from start to finish, prioritizing tasks and meeting deadlines. Data Analytics Expertise : Proficient in data analysis tools, such as SPSS, R, or similar software, with experience in quantitative and qualitative research and statistical techniques. Technical Skills : Expertise in using Excel or Sheets to maintain complex spreadsheets and presentation software, such as PowerPoint or Keynote. Collaboration and Communication : Ability to partner and work well with multiple levels of the organization, sharing a point of view and advocating for consumers and guests. Preferred Qualifications Education : Bachelor's degree or equivalent in relevant areas, such as Behavioral Economics, Psychology, Sociology, Cultural Anthropology, Business Economics, Cognitive Science, or Neuropsychology. Leadership Experience : Experience leading teams or projects, with a focus on developing and coaching team members. Industry Knowledge : Familiarity with the entertainment, hospitality, or consumer goods industries. What We Offer Compensation and Benefits We offer a competitive salary package, commensurate with experience, ranging from $123,000 to $165,000 per year. In addition, you'll enjoy a bonus and/or long-term incentive units, as well as a comprehensive benefits package, including medical, financial, and other perks. Career Growth Opportunities At Walt Disney Parks and Resorts, we're committed to developing our Cast members and providing opportunities for growth and advancement. As a Manager-Consumer Insight, you'll have the chance to: Develop Your Skills : Enhance your expertise in data analytics, project management, and leadership. Advance Your Career : Take on new challenges and responsibilities, with opportunities for promotion and career growth. Make a Difference : Contribute to business outcomes and guest experiences that make a lasting impact. Work Environment and Culture Our work environment is collaborative, dynamic, and fun! As a Cast member at Walt Disney Parks and Resorts, you'll enjoy: Disney Culture : A culture that values creativity, innovation, and teamwork. Professional Development : Opportunities for training, mentorship, and growth. Perks and Benefits : A range of benefits, including discounts, free park admission, and more. How to Apply Ready to join our team and make magic happen? Apply now and let's discuss how you can become a vital part of our success story. Don't miss this opportunity to be part of a world-class team and drive business growth and guest satisfaction through data-driven insights. Apply today! Apply for this job