Logistics Coordinator – DCT & Parcel

Job Description: • Own the day-to-day execution of parcel shipments, including DTC orders, drop-ship orders (Amazon FBM, TikTok Shop, Costco.com, etc.), and wholesale platforms. • Produce and monitor daily shipping reports and KPIs (e.g., on-time delivery, carrier performance, issue resolution time), analyze trends, and proactively identify opportunities for improvement. • Serve as the first line of response to fulfillment issues or delays, partnering closely with our 3PL to clear errors and ensure timely resolution. • Collaborate with the Supply Planning team to identify inventory gaps and resolve backorders. • Collaborate with our 3PL to track inventory levels and communicate risks related to stockouts, overstock, or misallocated inventory. • Support the management of BOMs and new item setup in the ERP and 3PL’s WMS platform. • Partner with the commercial and CX teams to manage fulfillment expectations across all DTC and drop-ship channels. • Provide documentation to and investigative support for the accounting and finance teams during month-end close and other regular financial processes. • Ensure accurate and timely routing of orders across systems (e.g., Shopify, CommerceHub/Rithum, TikTok Shop, Celigo), verifying that shipping methods, SLAs, and order requirements are met. • Maintain data cleanliness in ERP, WMS, and shipping platforms to ensure seamless fulfillment operations. • Support new DTC channel launches and promotion campaign planning through logistics coordination and system preparedness. • Assist in advancing continuous improvement initiatives related to parcel cost efficiency, service levels, and customer delivery experience. • Contribute to broader operations planning and reporting efforts through daily, weekly, and monthly performance reports and KPI reviews. Requirements: • Minimum 2 years of experience in logistics, operations, or e-commerce fulfillment, ideally within a CPG or omnichannel environment. • Familiarity with parcel shipping workflows and carriers, including platforms like Shopify, Amazon Seller Central, TikTok Shop, and SPS Commerce. • Direct experience working with 3PLs, including issue resolution, performance tracking, and inventory management. • Strong organizational and communication skills with the ability to manage multiple priorities in a fast-paced environment. • Demonstrated proficiency in Excel and experience working within ERP, WMS, and order management systems (NetSuite a plus). • Detail-oriented with a proactive mindset, strong analytical capabilities, and excellent cross-functional communication skills. • Passion for sustainability and enthusiasm for contributing to Blueland’s mission. Benefits: • health benefits • stock options • generous paid time off • paid holidays • paid civic engagement days • paid parental leave • 401k (employee contribution) • professional development stipends • remote work reimbursements • various discounts to like-minded companies and more. Apply tot his job