Logistics Coordinator – DCT & Parcel

Job Description: • Own the day-to-day execution of parcel shipments, including DTC orders, drop-ship orders (bolthires FBM, TikTok Shop, bolthires.com, etc.), and wholesale platforms. • Produce and monitor daily shipping reports and KPIs (e.g., on-time delivery, carrier performance, issue resolution time), analyze trends, and proactively identify opportunities for improvement. • Serve as the first line of response to fulfillment issues or delays, partnering closely with our 3PL to clear errors and ensure timely resolution.• Collaborate with the Supply Planning team to identify inventory gaps and resolve backorders. • Collaborate with our 3PL to track inventory levels and communicate risks related to stockouts, overstock, or misallocated inventory. • Support the management of BOMs and new item setup in the ERP and 3PL’s WMS platform. • Partner with the commercial and CX teams to manage fulfillment expectations across all DTC and drop-ship channels. • Provide documentation to and investigative support for the accounting and finance teams during month-end close and other regular financial processes.• Ensure accurate and timely routing of orders across systems (e.g., Shopify, CommerceHub/Rithum, TikTok Shop, Celigo), verifying that shipping methods, SLAs, and order requirements are met. • Maintain data cleanliness in ERP, WMS, and shipping platforms to ensure seamless fulfillment operations. • Support new DTC channel launches and promotion campaign planning through logistics coordination and system preparedness. • Assist in advancing continuous improvement initiatives related to parcel bolthires efficiency, service levels, and customer delivery experience.• Contribute to broader operations planning and reporting efforts through daily, weekly, and monthly performance reports and KPI reviews. Requirements: • Minimum 2 years of experience in logistics, operations, or e-commerce fulfillment, ideally within a CPG or omnichannel environment. • Familiarity with parcel shipping workflows and carriers, including platforms like Shopify, bolthires Seller Central, TikTok Shop, and SPS Commerce. • Direct experience working with 3PLs, including issue resolution, performance tracking, and inventory management.• Strong organizational and communication skills with the ability to manage multiple priorities in a fast-paced environment. • Demonstrated proficiency in Excel and experience working within ERP, WMS, and order management systems (NetSuite a plus). • Detail-oriented with a proactive mindset, strong analytical capabilities, and excellent cross-functional communication skills. • Passion for sustainability and enthusiasm for contributing to Blueland’s mission. Benefits: • health benefits • stock options • generous paid time off • paid holidays • paid civic engagement days • paid parental leave • 401k (employee contribution) • professional development stipends • remote work reimbursements • various discounts to like-minded companies and more.Apply tot his job