Localization Project Coordinator, Production (Contractor)

LILT in the NewsList #52 in The Software Report’s Top 100 Software Companies!LILT makes it onto the Inc. 5000 List.AI Day Spring 2025 Webinar "Revolutionizing Content with AI Agents."LILT's co-founder John Denero, and employees Joern Wuebker and Thomas Zenkel, were approved for U.S. Patent for their neural word alignment process, significantly advances machine translation by preserving formatting accuracy.Check out all our news on our website.About LILTLILT was founded by Spence and John, who met at Google working on Google Translate and saw the need for better AI-powered translation in the enterprise. Since 2015, LILT has focused on building cutting-edge language technology, investing early in Large Language Models to improve translation quality and meet the demands of global organizations.Today, LILT’s Contextual AI Engine, Connector APIs, and Human Adaptive Feedback deliver accurate, nuanced translation across text, video, and speech in 100+ languages. Integrated with 100+ business systems, LILT helps enterprises scale global growth and deliver seamless multilingual experiences. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. LILT is backed by visionary investors including Intel Capital, Sequoia Capital, and Redpoint.The Production Team at LILTLILT’s Production Team is a global workforce, operating across four continents. We are passionate about localization and making information accessible to all. The Team spans project management, program management, quality, and talent management, working with some of the world’s largest organizations. Working in LILT’s Production Team you will have access to leading tools, collaborative teammates, and opportunities to make a real impact.What You’ll DoThe Project Coordinator ensures successful production execution across a portfolio of accounts. Under the supervision of a Project Manager or Senior Project Manager, the Project Coordinator provides back-office (non-customer facing) support in a specific timezone to enable 24/5 production delivery. They will work with a team of production managers, primarily based in Europe, and a base of project coordinators who are located globally. Key Responsibilities:Executes project management tasks as required by the Production Team. Utilizes a range of technical tools and systems to executive tasks, including Jira, LILT Translation Editor, QA tools, Front, and Retool. Provides the necessary status updates and handovers to their Project Managers as well as Project Coordinator peers.Maintain and exceed performance against KPIs.Skills and Experience:Assigning linguists to projects based on predefined team lists and by applying automation.Setting and managing project deadlines according to customer SLAs.Tracking assignment status, including acceptance and rejection rates from linguists.Communicates well with local colleagues and internal production team membersCommunication with linguists to confirm project status, any risks/issues impacting ability to deliver on time.Coordination of queries from linguists; logging queries in the appropriate format/platform, directing responses back to linguists within production timelines.Reassignment of projects to alternative linguists as needed to meet project deadlines or mitigate quality issues.Data entry and administration related to linguist performance, availability and payments.Sending and receiving translation quality feedback (revision reports or other format) to linguists.Checking status of QA checks in LILT and following up with linguists on non-completion / non-compliance.Delivering projects by the project deadlinesEnsures all system admin, including data entry, is accurate for their accountsHas a clear understanding of all production workflows and processes related to their tasks and duties.Consistently follows correct protocols for their tasks and accounts.Escalates Production risks/blockers in the appropriate manner to their Production Manager or Lead as soon as they arise.Bachelor’s degree (Master's preferred)Proficient in English at a professional levelPast experience includes translation, project coordination/management, linguistic or other localization related activities.Solid organizational skills including meticulous attention to detail and multitasking skills.Able to meet deadlines and work under pressureInformation collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns or require accommodations related to the use of AI in our hiring process, please let us know at [email protected] is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

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