Live Chat Support Agent(Full time, part time, remote) at IDAT Boston, MA
Live Chat Support Agent(Full time, part time, remote) job at IDAT. Boston, MA. Job Description: Full Time Live Chat Support Agent We are looking for a highly motivated and experienced Live Chat Support Agent to join our team. The ideal candidate will have excellent verbal and written communication skills, be tech savvy, and have a strong understanding of customer service. The primary responsibility of this position is to provide support to customers via live chat. This will involve answering questions, resolving issues, and providing assistance with products and services. The ideal candidate will be able to work independently and as part of a team, and will have a passion for providing excellent customer service. Responsibilities: • Provide support to customers via live chat • Answer questions, resolve issues, and provide assistance with products and services • Work independently and as part of a team • Maintain a positive and professional attitude • Meet all performance goals Qualifications: • Excellent verbal and written communication skills • Tech savvy • High school diploma • Ability to work independently and as part of a team • Strong problem-solving skills • Ability to meet all performance goal Apply tot his job