Live chat support agent- REMOTE PT/FT

At Morrison Spowart, we believe in providing exceptional customer service to our clients at all times. We are currently seeking a motivated and enthusiastic individual to join our team as a Live Chat Support Agent. This is a remote position, offering both part-time and full-time opportunities with a competitive salary range of $15 to $25 per hour. Job Overview: As a Live Chat Support Agent, you will be responsible for assisting customers with any inquiries or issues they may have via our live chat platform. You will need to provide timely and accurate information, troubleshoot problems, and ensure customer satisfaction at all times. Responsibilities: - Respond to customer inquiries and provide support via live chat- Troubleshoot technical issues and provide solutions- Escalate complex problems to the appropriate department- Maintain a high level of professionalism and customer service at all times- Keep accurate records of customer interactions and transactions Requirements: - Excellent communication skills, both written and verbal- Previous customer service experience is preferred- Ability to multitask and prioritize in a fast-paced environment- Proficient in using live chat platforms and other customer service tools- High school diploma or equivalentPlease note that Morrison Spowart is an equal opportunity employer and complies with all relevant employment laws. As per our company policy, we do not inquire about criminal backgrounds during the hiring process.If you are passionate about customer service and enjoy helping others, we would love to have you on our team. Apply now to join Morrison Spowart as a Live Chat Support Agent!
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