Licensed Insurance Representative Assistant

Co-operators is a leading Canadian financial services co-operative committed to delivering on a sustainable and resilient society. The Licensed Insurance Representative Assistant provides essential administrative support to the Contact Centre Staff, ensuring a seamless and personalized client experience.ResponsibilitiesResponsible for preparing letters, endorsements, liability slips, binders, 3rd party requests and experience letters to our clients by means of LIR request via the Datacapture database and the LIRA queueResponsible for the administrative Exdate process working with sales and marketingProcess the pool of risk alert abeyancesResponsible for monitoring Internet services and sales email boxes and taking appropriate actionSkillsGood computer and keyboarding skills with a minimum of 35 wpmYou influence change and are committed to continuous improvement, in order to exceed client expectationsYou leverage critical thinking skills to identify problems and proactively propose solutionsYour strong communication skills allow you to clearly convey messagesYou're an effective team player who shares knowledge to support your peersYou will be subject to a Criminal Record and Consumer History background check as a condition of employmentPrevious office experience is an assetEnglish is required, French is an assetBenefitsTraining and development opportunities to grow your career.Flexible work options to support personal and family needs.A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.Paid volunteer days to give back to your community.Comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.Company OverviewAs a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. It was founded in 1945, and is headquartered in Guelph, Ontario, CA, with a workforce of 5001-10000 employees. Its website is http://www.cooperators.ca/.



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