Library Assistant III

Hello and thank you for considering the Library Assistant III position at UMass Amherst. We are seeking a motivated and detail-oriented individual to join our team in providing exceptional library services to our university community. This role requires a strong customer service mindset, excellent organizational skills, and the ability to work collaboratively with a diverse group of individuals. If you are passionate about supporting academic research and possess the necessary qualifications, we encourage you to apply and become a valued member of our dynamic library staff. Provide exceptional customer service to all library patrons, including students, faculty, and staff, by responding to inquiries and assisting with research needs. Maintain accurate and organized records of library materials, including cataloging, shelving, and inventory management. Collaborate with other library staff to develop and implement efficient processes and procedures for the organization and maintenance of library materials. Assist with the creation and implementation of library programs and events to promote resources and services to the university community. Utilize technology, including library databases and software, to assist patrons with research and information needs. Maintain a thorough understanding of library policies and procedures and effectively communicate them to patrons. Provide support to patrons in the use of library equipment and technology, including printers, computers, and audiovisual equipment. Train and supervise student workers and volunteers, delegating tasks and ensuring quality of work. Contribute to the development and maintenance of the library's online presence, including social media and website content. Continuously seek opportunities for professional development and stay informed about current trends and best practices in academic librarianship. UMass Amherst is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job