Lead Technical Program Manager – Engineering Services: Expert in Media Infrastructure and Technical Program Management

Remote Full-time
Join the Disney Entertainment & ESPN Technology Team as a Lead Technical Program Manager

Be part of a dynamic team that's revolutionizing the media industry! Disney Entertainment & ESPN Technology is seeking an exceptional Lead Technical Program Manager to support Engineering Services. As a key player in our organization, you'll oversee large-scale media engineering programs, driving innovation and excellence in the delivery of complex projects. If you're passionate about media, technology, and collaboration, we want to hear from you!

About Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we're reimagining ways to create magical viewing experiences for the world's most beloved stories while transforming Disney's media business for the future. Whether it's evolving our streaming and digital products, powering worldwide advertising and distribution, or delivering Disney's unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

Why You'll Love Working for Disney Entertainment & ESPN Technology


Building the future of Disney's media business: DE&E Technologists are designing and building the infrastructure that will power Disney's media, advertising, and distribution businesses... for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.


Job Summary

As a Lead Technical Program Manager supporting Engineering Services, you will play a pivotal role in managing and delivering complex media infrastructure projects. You'll lead and manage large-scale media engineering programs, collaborate across teams, utilize technical expertise, focus on the customer, and promote operational excellence.

Key Responsibilities and Duties of the Role

Lead and Manage Projects


Oversee large-scale media engineering programs from planning through execution, ensuring projects meet deadlines, scope, and budget while maintaining high quality.
Develop and maintain detailed project plans, timelines, and risk management strategies to ensure seamless project execution.
Identify and mitigate risks, issues, and dependencies to ensure project success.


Collaborate Across Teams


Work closely with engineering, product management, design, and other cross-functional teams to define project goals and deliverables.
Facilitate effective communication and collaboration among stakeholders to ensure seamless integration and execution of projects.
Act as the primary liaison between different teams, ensuring that all parties are aligned and working towards common objectives.
Coordinate with multiple departments to gather requirements, prioritize tasks, and manage dependencies.
Leverage your ability to translate technical requirements into actionable plans, fostering a unified approach to problem-solving.
Provide regular status updates and conduct reviews to ensure alignment and transparency.
Drive cross-functional initiatives, encouraging innovation and collaboration to deliver top-notch media solutions.


Utilize Technical Expertise


Apply your technical knowledge to guide project teams through challenges and decision-making processes.
Implement best practices in software development, system architecture, and quality assurance.
Stay current with emerging technologies and industry trends to continuously enhance our media engineering capabilities.


Focus on the Customer


Advocate for the customer experience in all program decisions, ensuring video playback, artwork, and metadata solutions meet the highest standards.
Analyze customer feedback and performance metrics to identify areas for improvement and innovation.


Promote Operational Excellence


Establish and monitor key performance indicators (KPIs) to track program success and drive continuous improvement.
Enhance operational processes to improve efficiency, scalability, and agility within the program management function.
Foster a culture of operational excellence and accountability within the team.


Requirements and Qualifications

Basic Qualifications


Bachelor's degree required.
7+ years of experience in technical program management or a similar role.
Proven track record of delivering large-scale, complex projects in a fast-paced environment.
Extensive experience as a Scrum Master, with a deep understanding of Agile principles and practices.
Strong technical background with experience in media engineering, video playback technologies, or related domains.
Excellent leadership, communication, and collaboration skills.
Strong analytical and problem-solving abilities.
Passion for innovation and a customer-centric mindset.


Preferred Experience


Large-scale physical facility build-out (new construction of broadcast or datacenter facilities, hardware refresh).
Critical cross-organizational strategic initiatives.
Hardware procurement.
Inter-facility connectivity.


What We Offer

As a Lead Technical Program Manager at Disney Entertainment & ESPN Technology, you'll enjoy:


Competitive salary: $152,200 - $204,100 (LA Locations) + $159,500 - $213,900 (Seattle + NYC).
Opportunities for career growth and professional development.
Collaborative and dynamic work environment.
Flexible work arrangements, including remote work options.
Access to cutting-edge technologies and innovative projects.
Recognition and rewards for outstanding performance.
Comprehensive benefits package.


How to Apply

If you're a motivated and experienced technical program manager looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application today, and don't hesitate to reach out if you have any questions.

Apply Now

Don't Hesitate, Apply!

Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards joining our team!

Apply Now

Apply Now

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