Join Today: Customer Service Pros Needed - REMOTE - WORK FROM
Contribute to a meaningful mission at workwarp. We need a Customer Service Pros Needed - REMOTE - WORK FROM HOME - SET YOUR OWN HOURS! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary. Â Â Overview:Join ECS as a Virtual Customer Support Agent. Our company is seeking over 2,000 agents. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: helping customers make travel arrangements for a cruise, coordinating roadside assistance for stranded motorists, assisting customers to... navigate a tax company's website, and assisting families with Disney reservations, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours, 100% autonomy, all in the comfort of your home.
The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for less than 40 hours per week. We also include bonuses/incentives based on performance, hours worked, and customer satisfaction. All hours/shifts are available (Days, Evenings, Nights, weekends, and OT) from which you can choose to work. The earning potential is between $30,000-$60,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity.
Responsibilities:
 Participating in training and certification courses
 Providing excellent customer service by guiding and helping others with a friendly attitude
 Using your home computer and phone to answer inbound phone calls, video calls, and/or live chats to provide awesome customer service
 Committing to and following through on working a minimum number of hours per week
 Being accountable in all areas of work with us
Qualifications:
Standard Requirements
 Must have customer service experience and/or administrative experience (6+ months experience preferred)
 Must have (or be willing to set up) a quiet home office with a computer/laptop, headset, and reliable/strong internet connection
 Must demonstrate a high level of professionalism with excellent typing, communication, and computer skills
 Must be skilled in spelling and grammar rules
 Must be willing to submit to a standard background check, drug test, technology check, and voice assessments
 Must be willing to work hard and strive to make customers happy
 Must be articulate and have an excellent command of the English language
Technical Requirements
 CPU i5 (or equivalent), i7 recommended, No Atom, Celeron, Pentium, Opteron processors.
 Internet Download Speed 5Mbs down speed minimum.
 Internet Upload Speed 3Mbs up speed minimum.
 Network Latency Max 250 MS latency max.
 OS Win 8.1 (64bit), Win 10 (64bit).
 RAM 4GB minimum, 8GB recommended.
 Must have a home office set up and ethernet cord you can connect to your computer.
 Chromebooks, ipads or similar devices are not acceptable. Must be a desktop or laptop connected to a nearby router or wall for firewall/security purposes.
Remote
About the Company:
ECS Virtual Support, LLC Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now
The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for less than 40 hours per week. We also include bonuses/incentives based on performance, hours worked, and customer satisfaction. All hours/shifts are available (Days, Evenings, Nights, weekends, and OT) from which you can choose to work. The earning potential is between $30,000-$60,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity.
Responsibilities:
 Participating in training and certification courses
 Providing excellent customer service by guiding and helping others with a friendly attitude
 Using your home computer and phone to answer inbound phone calls, video calls, and/or live chats to provide awesome customer service
 Committing to and following through on working a minimum number of hours per week
 Being accountable in all areas of work with us
Qualifications:
Standard Requirements
 Must have customer service experience and/or administrative experience (6+ months experience preferred)
 Must have (or be willing to set up) a quiet home office with a computer/laptop, headset, and reliable/strong internet connection
 Must demonstrate a high level of professionalism with excellent typing, communication, and computer skills
 Must be skilled in spelling and grammar rules
 Must be willing to submit to a standard background check, drug test, technology check, and voice assessments
 Must be willing to work hard and strive to make customers happy
 Must be articulate and have an excellent command of the English language
Technical Requirements
 CPU i5 (or equivalent), i7 recommended, No Atom, Celeron, Pentium, Opteron processors.
 Internet Download Speed 5Mbs down speed minimum.
 Internet Upload Speed 3Mbs up speed minimum.
 Network Latency Max 250 MS latency max.
 OS Win 8.1 (64bit), Win 10 (64bit).
 RAM 4GB minimum, 8GB recommended.
 Must have a home office set up and ethernet cord you can connect to your computer.
 Chromebooks, ipads or similar devices are not acceptable. Must be a desktop or laptop connected to a nearby router or wall for firewall/security purposes.
Remote
About the Company:
ECS Virtual Support, LLC Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now