Join Today: Call Center Representative - Part Time/REMOTE
Our team is expanding! We have a new opening for a Call Center Representative - Part Time/remote! Our Remote office provides a state-of-the-art and comfortable workspace. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits. Â Â Responsibilities:
REMOTE POSITION - WORK FROM HOME...
This role is fully remote (Resident of Indiana) and part-time. Must be able to work a minimum of 20 hours but can schedule up to 40 total hours.
Total hours are to be spread across 1 weekend day and at least 3 weekdays.
Can work only 4 hours on weekends.
Pay Rate: Up to $14/Hr.= The position starts at$14, after 1-month = $14.50, after 3-months = $15
Hours per Week
Min Hours: 20 Hours
Max Hours: 36 Hours
Weekday Shifts: 2 pm  9 pm
 All shifts must be a minimum of 3 hours.
Weekend Shift:
Sat 2 pm  7 pm,
Sun 2 pm- 9pm
 Can work only 4 hours on the weekend
Job Description:
 Deliver scripted multiple-choice questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. We will train you on delivering the script and how to enter the responses.
 During each survey interview, weÂll ask you to positively engage with members of the public and remain neutral and unbiased regarding their responses.
 Continue to build skills by learning from colleagues and your Team Lead who are there to support your progress and project goals. Our goal is to develop highly trained and motivated team members who can enjoy dynamic and rewarding work experiences.
equired Qualifications:
 High school diploma/GED
 Must be able to sit for long periods of time.
Preferred Skills/Experience:
 6 months previous call center, customer service or collections experience strongly preferred.
 Previous experience collecting and recording data from the public.
Professional Skills:
 Active listening and communication skills, both written and oral. Must be able to enunciate clearly and coherently.
 Ability to positively engage with members of the public and remain neutral and unbiased during the phone interview.
 Strong interpersonal skills including courtesy, professionalism, and a cooperative attitude.
 Ability to be flexible in a work schedule and to work limited overtime as necessary required.
 Clear telephone speaking voice and ability to read accurately from a script.
 Basic computer skills including keyboard skills and accurate data entry.
 Fluent in reading, writing, and speaking in English.
 Must meet standard performance metrics.
Equipment Requirements
 Internet access (Fiber, Cable, or DSL) with minimum speeds of 25 MB Download
 Personal computer with Windows 10 or higher* with at least 8 GB of RAM and current anti-malware and anti-virus software installed. (NOT a Chromebook or a tablet device)
 Square view external Computer Monitor
 USB Headset
 Quiet, private room or closed-door space in your home for a confidential environment
Schedule:
 4 hour shift
 Day shift
 Monday to Friday
 Night shift
 Overtime
 Weekend availability
Experience:
 Customer support: 1 year (Preferred)
 Telemarketing: 1 year (Preferred)
 Computer skills: 1 year (Preferred)
Language:
 Bilingual (Preferred)
Work Location: Remote
 Good knowledge of MS Office and data entry.
Company DescriptionSkill Demand Energy is a nationally certified minority-owned company with our Corporate Headquarters in Indianapolis, Indiana, and multiple offices across the U.S.
Skill Demand Energy partners with utilities, local and state governments, and other entities to provide solutions to reduce America's energy usage within the residential, commercial, and industrial and government sectors. We are a dynamic multiculturally owned firm fully committed to cocreate with our teams truly inclusive and equitable working environments that results in thriving diversity and professional success.
We are committed to hiring individuals that are representative of the communities our programs are designed to serve. Our work elevates co-creation through cultivating trust and acting with transparency. We recognize that representation matters Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now
REMOTE POSITION - WORK FROM HOME...
This role is fully remote (Resident of Indiana) and part-time. Must be able to work a minimum of 20 hours but can schedule up to 40 total hours.
Total hours are to be spread across 1 weekend day and at least 3 weekdays.
Can work only 4 hours on weekends.
Pay Rate: Up to $14/Hr.= The position starts at$14, after 1-month = $14.50, after 3-months = $15
Hours per Week
Min Hours: 20 Hours
Max Hours: 36 Hours
Weekday Shifts: 2 pm  9 pm
 All shifts must be a minimum of 3 hours.
Weekend Shift:
Sat 2 pm  7 pm,
Sun 2 pm- 9pm
 Can work only 4 hours on the weekend
Job Description:
 Deliver scripted multiple-choice questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. We will train you on delivering the script and how to enter the responses.
 During each survey interview, weÂll ask you to positively engage with members of the public and remain neutral and unbiased regarding their responses.
 Continue to build skills by learning from colleagues and your Team Lead who are there to support your progress and project goals. Our goal is to develop highly trained and motivated team members who can enjoy dynamic and rewarding work experiences.
equired Qualifications:
 High school diploma/GED
 Must be able to sit for long periods of time.
Preferred Skills/Experience:
 6 months previous call center, customer service or collections experience strongly preferred.
 Previous experience collecting and recording data from the public.
Professional Skills:
 Active listening and communication skills, both written and oral. Must be able to enunciate clearly and coherently.
 Ability to positively engage with members of the public and remain neutral and unbiased during the phone interview.
 Strong interpersonal skills including courtesy, professionalism, and a cooperative attitude.
 Ability to be flexible in a work schedule and to work limited overtime as necessary required.
 Clear telephone speaking voice and ability to read accurately from a script.
 Basic computer skills including keyboard skills and accurate data entry.
 Fluent in reading, writing, and speaking in English.
 Must meet standard performance metrics.
Equipment Requirements
 Internet access (Fiber, Cable, or DSL) with minimum speeds of 25 MB Download
 Personal computer with Windows 10 or higher* with at least 8 GB of RAM and current anti-malware and anti-virus software installed. (NOT a Chromebook or a tablet device)
 Square view external Computer Monitor
 USB Headset
 Quiet, private room or closed-door space in your home for a confidential environment
Schedule:
 4 hour shift
 Day shift
 Monday to Friday
 Night shift
 Overtime
 Weekend availability
Experience:
 Customer support: 1 year (Preferred)
 Telemarketing: 1 year (Preferred)
 Computer skills: 1 year (Preferred)
Language:
 Bilingual (Preferred)
Work Location: Remote
 Good knowledge of MS Office and data entry.
Company DescriptionSkill Demand Energy is a nationally certified minority-owned company with our Corporate Headquarters in Indianapolis, Indiana, and multiple offices across the U.S.
Skill Demand Energy partners with utilities, local and state governments, and other entities to provide solutions to reduce America's energy usage within the residential, commercial, and industrial and government sectors. We are a dynamic multiculturally owned firm fully committed to cocreate with our teams truly inclusive and equitable working environments that results in thriving diversity and professional success.
We are committed to hiring individuals that are representative of the communities our programs are designed to serve. Our work elevates co-creation through cultivating trust and acting with transparency. We recognize that representation matters Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now