Join Today: Bilingual Call Center Advocate, Fluent Mandarin and
Join our dynamic team at workwarp as a Bilingual Call Center Advocate, Fluent Mandarin And Cantonese! This is a fully Remote role, offering you the flexibility to work from anywhere. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary. Â Â Description:
 The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients.
 The CC Service Advocate is responsible for providing exceptional customer service by scheduling patient appointments efficiently and accurately.
 This role involves handling inbound and outbound calls, managing appointment schedules, and ensuring an unmatched patient experience.
Requirements:
 High School diploma or equivalent required, some undergraduate education preferred
 1 year of customer service experience, call center environment experience preferred
 A flexible and positive attitude
 A friendly and nurturing attitude toward our patient population of older adults
 Experience with EMR (Electronic Medical Record) documentation preferred
 Ability to multitask, prioritize, and manage time effectively
 Outstanding phone demeanor and etiquette
 High level of integrity
 Proficient PC skills, including basic Microsoft Excel skills
 Spanish, Mandarin, Cantonese, or Polish speakers preferred
 US work authorization
 Someone who embodies being ÂOakyÂ
Benefits:
 Paid vacation, sick time, and investment/retirement 401K match options
 Health insurance, vision, and dental benefits
 Opportunities for leadership development and continuing education stipends
 New centers and flexible work environments
 Opportunities for high levels of responsibility and rapid advancement
 Company-provided work-from-home equipment, including a laptop, computer monitor, docking station, keyboard, mouse, and USB ethernet adapter Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
 The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients.
 The CC Service Advocate is responsible for providing exceptional customer service by scheduling patient appointments efficiently and accurately.
 This role involves handling inbound and outbound calls, managing appointment schedules, and ensuring an unmatched patient experience.
Requirements:
 High School diploma or equivalent required, some undergraduate education preferred
 1 year of customer service experience, call center environment experience preferred
 A flexible and positive attitude
 A friendly and nurturing attitude toward our patient population of older adults
 Experience with EMR (Electronic Medical Record) documentation preferred
 Ability to multitask, prioritize, and manage time effectively
 Outstanding phone demeanor and etiquette
 High level of integrity
 Proficient PC skills, including basic Microsoft Excel skills
 Spanish, Mandarin, Cantonese, or Polish speakers preferred
 US work authorization
 Someone who embodies being ÂOakyÂ
Benefits:
 Paid vacation, sick time, and investment/retirement 401K match options
 Health insurance, vision, and dental benefits
 Opportunities for leadership development and continuing education stipends
 New centers and flexible work environments
 Opportunities for high levels of responsibility and rapid advancement
 Company-provided work-from-home equipment, including a laptop, computer monitor, docking station, keyboard, mouse, and USB ethernet adapter Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now