Join Today: Analytics Program Manager, External Fulfillment LatAm
Key Job Details:Compensation: a competitive salaryPosition: Analytics Program Manager, External Fulfillment LatamLocation: RemoteCompany: WorkwarpStart Date: Immediate openings available  Description
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. AmazonÂs vision is to offer the earthÂs largest selection and lowest prices to our customers.
The Program Support Associate will be part of Marketplace operations and expansion in Brazil. The job requires someone who has a larger picture of customer and seller experience in mind and a high willingness to take ownership. You will be responsible for ensuring a world class Seller experience in one of AmazonÂs fastest growing business and highest impact initiatives. You will work with internal areas such as Operations, Transportation, Sales and Seller Support, and a variety of internal and external partners to ensure the smooth growth of the business.
The right candidate will possess a strong bias for action to proactively pursue program objectives and analytical mindset for finding root cause and proposing solutions. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.
Roles And Responsibilities
 Deliver results through extensive cross functional integration with multiple Amazon internal teams
 Coordinate with internal teams to address programÂs requirements and sellers/customers experience improvements
 Create, update and track processes to support the programÂs growth
 Run and develop shipped unit forecast models for External Fulfillment programs
 Develop weekly metrics/dashboards to track in W/M/QBRs
 Deep dive on issues and come up with solutions and processes to fix them
 Partner with key stakeholders such us Operations, Transportation, and Sales, to solve issues and ramp up program
 Strong commitment towards goals and outcomes to ensure Customer Experience metrics are maintained
 Be organized, apt and prompt in notifying the situation and updating the same
Basic Qualifications
 2+ years of program or project management experience
 Knowledge of SQL
Preferred Qualifications
 Knowledge of Lean principles and DMAIC methodology
 Experience in requirement gathering and ability to write clear and detailed requirement document
 Speak, write, and read fluently in Spanish
Company - Amazon Servicos de Varejo do Brasil Ltda.
Job ID: A2820646 Apply Job! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. AmazonÂs vision is to offer the earthÂs largest selection and lowest prices to our customers.
The Program Support Associate will be part of Marketplace operations and expansion in Brazil. The job requires someone who has a larger picture of customer and seller experience in mind and a high willingness to take ownership. You will be responsible for ensuring a world class Seller experience in one of AmazonÂs fastest growing business and highest impact initiatives. You will work with internal areas such as Operations, Transportation, Sales and Seller Support, and a variety of internal and external partners to ensure the smooth growth of the business.
The right candidate will possess a strong bias for action to proactively pursue program objectives and analytical mindset for finding root cause and proposing solutions. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.
Roles And Responsibilities
 Deliver results through extensive cross functional integration with multiple Amazon internal teams
 Coordinate with internal teams to address programÂs requirements and sellers/customers experience improvements
 Create, update and track processes to support the programÂs growth
 Run and develop shipped unit forecast models for External Fulfillment programs
 Develop weekly metrics/dashboards to track in W/M/QBRs
 Deep dive on issues and come up with solutions and processes to fix them
 Partner with key stakeholders such us Operations, Transportation, and Sales, to solve issues and ramp up program
 Strong commitment towards goals and outcomes to ensure Customer Experience metrics are maintained
 Be organized, apt and prompt in notifying the situation and updating the same
Basic Qualifications
 2+ years of program or project management experience
 Knowledge of SQL
Preferred Qualifications
 Knowledge of Lean principles and DMAIC methodology
 Experience in requirement gathering and ability to write clear and detailed requirement document
 Speak, write, and read fluently in Spanish
Company - Amazon Servicos de Varejo do Brasil Ltda.
Job ID: A2820646 Apply Job! Take the Next StepAre you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
Apply Now