**Job Title:** Experienced Ramp Agent – Customer Service Representative – JFK Airport Operations

**Job Description:** Join the blithequark Team and Take Your Career to New Heights At blithequark, we're passionate about connecting people and places around the world. As a leading airline, we strive to deliver exceptional customer experiences, and we're looking for talented individuals like you to join our team. As a Ramp Agent – Customer Service Representative, you'll play a critical role in ensuring our customers' baggage and cargo arrive safely and on time. If you're passionate about delivering top-notch service, working in a fast-paced environment, and advancing your career, we want to hear from you! **About blithequark** At blithequark, we're committed to living our values of Care, Integrity, Resilience, and Servant Leadership every day. Our people are our greatest asset, and we're dedicated to sharing success with our employees. As a Ramp Agent, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. You'll have the opportunity to work with a diverse group of people, develop your skills, and advance your career in a supportive and inclusive environment. **Key Responsibilities:** As a Ramp Agent – Customer Service Representative, your primary responsibilities will include: * Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, ensuring timely connections by guiding incoming and departing aircraft from the gate positions. * Safeguarding cargo, baggage, and mail from damage, loss, and weather conditions. * Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. * Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. * Collaborating with other team members to ensure seamless operations and exceptional customer experiences. **Work Environment and Schedule:** As a Ramp Agent, you'll work in a fast-paced environment with varying shifts, including early morning, evening, and overnight shifts. You'll be required to work between 20 and 40 hours per week, based on operational needs and your seniority. You'll also be expected to work in harsh weather conditions, including heat, rain, and snow. **Benefits and Perks:** At blithequark, we're committed to supporting our employees' physical, emotional, and financial well-being. As a Ramp Agent, you'll enjoy a range of benefits and perks, including: * Competitive salary and industry-leading profit-sharing program * Comprehensive health benefits, including medical, dental, vision, short-term and long-term disability, and life insurance * Generous 401(k) matching program, up to 9% * Paid time off, including vacation, personal time, and holidays * Domestic and international space-available flight privileges for employees and eligible family members * Career development programs to achieve your long-term career goals * Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks * Recognition rewards and awards through the platform Unstoppable Together **What You Need to Succeed:** To be successful as a Ramp Agent – Customer Service Representative, you'll need: * A high school diploma, GED, or high school equivalency * Be at least 18 years of age and have authorization to work in the United States * Possess a valid driver's license * Proficiency in English * Pass a physical ability test (PAT) * Ability to wear required company-approved Personal Protective Equipment (PPE) * Ability to hold airport-specific requirements, such as a SIDA Badge and Customs Seal **What Will Give You a Competitive Edge:** While not required, having experience in customer service, aviation, or a related field will give you a competitive edge in this role. Additionally, possessing a strong understanding of safety protocols and procedures will be beneficial in this position. **How to Apply:** If you're passionate about delivering exceptional customer experiences, working in a fast-paced environment, and advancing your career, we want to hear from you! Apply now to join the blithequark team and take your career to new heights. **Disclaimer:** blithequark will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with blithequark's recruitment team will come from a blithequark email domain. If you have any questions about the legitimacy of an outreach from blithequark's recruitment team, you can contact [email protected]. Apply for this job