**Job Title:** Experienced Customer Sales & Service Representative – Bilingual Preferred (English/Spanish) in a Dynamic Wholesale Distribution Environment
**Job Description:**
About arenaflex
At arenaflex, we are the largest national distributor of landscaping products across the United States and Canada, serving the green industry with a wide range of wholesale goods. Our mission is to provide an outstanding customer experience, and we are passionate about delivering exceptional service to our customers. We pride ourselves on knowing our customers and their business better than anyone else, offering a one-stop shop for extensive inventory covering irrigation, lighting, turf, and landscape maintenance, hardscapes, nursery, and pest control supplies.
Our commitment to the arenaflex DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement, with over 800 locations and exciting expansion ahead. Join us at arenaflex and grow Stronger Together!
Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic, and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer-obsessed while serving commercial and residential consumers in the green industry.
Key Responsibilities:
Demonstrate exceptional customer service to all arenaflex customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment
Skills We Are Seeking
To excel in this role, you will need to possess the following skills and qualifications:
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Perks and Benefits
At arenaflex, we offer a comprehensive package of perks and benefits to support your career growth and well-being:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental, and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to helping our associates grow and develop their careers. We offer a range of training programs, business certifications, and opportunities for advancement to support your professional growth.
Work Environment and Company Culture
Our work environment is fast-paced and dynamic, with a strong focus on teamwork and collaboration. We foster a culture of safety, respect, and continuous improvement, and we are committed to providing a positive and inclusive work environment for all our associates.
Equal Employment Opportunity
arenaflex is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at arenaflex, including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination, will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at arenaflex.
Apply Now
About arenaflex
At arenaflex, we are the largest national distributor of landscaping products across the United States and Canada, serving the green industry with a wide range of wholesale goods. Our mission is to provide an outstanding customer experience, and we are passionate about delivering exceptional service to our customers. We pride ourselves on knowing our customers and their business better than anyone else, offering a one-stop shop for extensive inventory covering irrigation, lighting, turf, and landscape maintenance, hardscapes, nursery, and pest control supplies.
Our commitment to the arenaflex DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement, with over 800 locations and exciting expansion ahead. Join us at arenaflex and grow Stronger Together!
Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic, and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer-obsessed while serving commercial and residential consumers in the green industry.
Key Responsibilities:
Demonstrate exceptional customer service to all arenaflex customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment
Skills We Are Seeking
To excel in this role, you will need to possess the following skills and qualifications:
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Perks and Benefits
At arenaflex, we offer a comprehensive package of perks and benefits to support your career growth and well-being:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental, and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
Career Growth Opportunities and Learning Benefits
At arenaflex, we are committed to helping our associates grow and develop their careers. We offer a range of training programs, business certifications, and opportunities for advancement to support your professional growth.
Work Environment and Company Culture
Our work environment is fast-paced and dynamic, with a strong focus on teamwork and collaboration. We foster a culture of safety, respect, and continuous improvement, and we are committed to providing a positive and inclusive work environment for all our associates.
Equal Employment Opportunity
arenaflex is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at arenaflex, including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination, will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at arenaflex.
Apply Now