IT Systems Engineer (Atlassian & AI)

Everlaw is looking for a highly motivated Information Systems Engineer to join our growing IT team! The Information System Engineer reports to the Director, Corporate IT. As an Information Systems Engineer, you'll greatly impact the day-to-day experience of our employees! You'll draw on your technical aptitude, logical thought process, attention to detail, and project management skills to drive change through implementation of new technology platforms. You'll lead projects successfully with the support of your teammates. You'll set your own bar by being self-driven, naturally curious, and highly logical taking on complex problems, suggest a rigorous approach, and provide clear solutions. You'll use your exceptional collaboration and egoless communication skills to work across teams to discover opportunities and implement solutions accordingly. Your work will matter-- you'll be joining a fast-growing startup and helping it scale, drawing on and expanding the breadth of your proficiencies alongside the development of the company, and ultimately enabling our team to help our users discover truth and promote justice. At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and democratic and we're committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you're looking for a place that values passion, integrity, thinking big, and a desire to learn, we'd love to hear from you! Think you're missing some of the skills and are hesitant to apply? We do not believe in the 'perfect' candidate and encourage you to apply if you feel you can bring value to our team. This is a full-time, exempt position based in our Oakland office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr. Getting started • We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals. • We're excited for you to learn, grow, and contribute right away! We trust that you'll bring experience and knowledge that will uplift and uplevel the team, but we don't expect you to know everything on Day 1. In your role, you'll... • Use your egoless communication skills to collaborate with your teammates to solve complex IT projects. You'll partner with the security engineering, operations, and employee experience team to ensure IT infrastructure is supporting the needs of the business and is secure. • Become familiar with our current IT infrastructure and SaaS tools. • Become familiar with our current IT initiatives and determine how you can contribute. • Use your attention to detail to roll out new IT tools and workflows. • Use your technical breadth to help maintain, automate, and improve our IT infrastructure. • Develop strong relationships with all teams at Everlaw to collaborate on IT initiatives. About you • You have at least 5 years of experience working with IT infrastructure tools in an environment that is mostly/entirely cloud-based. • You have deep experience in supporting Atlassian Cloud infrastructure, most notably Jira and Confluence. • You have a strong interest in AI tooling, particularly in administering and defining best practices for company-wide AI tools.HUGE plus if you have hands-on experience administering company-wide AI platforms • You are experienced in building automations utilizing APIs and workflow utilities (Okta Workflows, Trelica, Zapier, Workato, etc). • You have experience managing and supporting an SSO/IdP solution (Okta, OneLogin, etc). • You are comfortable managing computers and mobile devices through MDMs (Jamf, InTune, etc). • You are proactive, constantly assessing the configuration of IT platforms and making recommendations on how they can be improved. • You are incredibly organized, process-driven, and capable of anticipating and mitigating friction points in a fast-paced environment collaborating cross-functionally to drive an enjoyable employee experience. You enjoy streamlining processes and creating automation of IT systems. • You are a team player, willing to help other IT members resolve problems when needed. • You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring U.S. employment visas for this role. Pluses • HUGE plus if you have Atlassian-based certifications • Knowledge of scripting languages (Bash, Python, PowerShell, etc). • You are comfortable managing office network environments, preferably in Meraki. • You have experience supporting cloud-based IT infrastructure for a company that is globally distributed. • You have familiarity supporting an environment with Ubuntu Linux laptops. • You have experience with audio/video systems (Zoom, Google Meet, etc). • You have experience deploying and supporting a SaaS endpoint security solution. • You have the ability to perform work after hours when necessary. Benefits • The expected salary range for this role is between $128,000 - $192,000. The final offered salary will be dependent upon many factors including the candidate's experience and skills. The base pay range is subject to change in the future. • Equity program • 401(k) retirement plan with company matching • Health, dental, and vision • Flexible Spending Accounts for health and dependent care expenses • Paid parental leave and approximately 10 days (80 hours) per year of sick leave • Seventeen paid vacation days plus 11 federal holidays • Membership to Modern Health to help employees prioritize mental health and wellness • Annual allocation for Learning & Development opportunities and applicable professional membership dues • Company-sponsored life and disability insurance • Find out more about our Benefits and Perks Perks • Work in Downtown Oakland, just steps from the BART line and dozens of restaurants • Select your preference of hardware (Mac or PC) and customize your desk setup • Enjoy a wide variety of snacks and beverages in the office • Bond over company-wide out-of-the-box events and fun activities with your team • Ranked "#1 on G2 for Ediscovery Software and Momentum" and we offer free eDiscovery resources to benefit the greater societal good with Everlaw for Good • Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice • Take advantage of learning and career development opportunities • Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies • One of Wealthfront's 2021 Career Launching Companies, and ranked #2 on the "2022 Bay Area Best Places to Work" list by the San Francisco Business Times and the Silicon Valley Business Journal • One of Fast Company's World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through "Everlaw for Good" • #LI-EJ1 • #LI-Hybrid Apply tot his job