IT Systems Analyst - Release Management

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights • Medical: Multiple plan options. • Dental: Delta Dental or reimbursement account for flexible coverage. • Vision: Affordable plan with national network. • Pre-Tax Savings: HSA and FSAs for eligible expenses. • Retirement: Competitive retirement package to secure your future. Responsibilities The IT Systems Analyst - Release Management supports the planning, coordination, and execution of releases across Mayo Clinic's Shields ERP ecosystem. This role ensures that each release is delivered predictably, safely, and with clear communication to all business and IT stakeholders. This position organizes release activities, maintains timelines and work-breakdown structures, and partners with business stakeholders across the organization. Ensure readiness for new features, fixes, and regulatory updates. The Release Manager also supports change management, ServiceNow and Azure DevOps intake, and helps maintain data quality across ITSM processes. As part of the Modernization & Release Engineering Services (MARES) team, the role contributes to continuous improvement and helps strengthen release discipline as MARES evolves toward greater automation and engineering enablement. Release Planning & Coordination: Lead the planning and coordination of release cycles, including major and minor releases, patches, and updates Collaborate with stakeholders, including IT technical teams, testing teams, functional teams, and vendors to define release scope and objectives Maintain release plans, timelines, and communication strategies to ensure transparency and alignment across teams. Maintain release plans, timelines, and communication strategies to ensure transparency and alignment across teams. Continually iterate on release processes to implement improvements. Coordinate and schedule release activities with the various teams. Identify and help mitigate risks and issues that may impact release timelines or quality. Establish and enforce release management with best practices and standards. Monitor and report on overall progress of release activities to senior management. Work closely with various teams to ensure IT Change Management practices are followed. This is a full time, remote position within the United States. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM. Qualifications Bachelor's degree with 3 years technology or business administration experience, OR Associates degree with 5 years technology or business administration experience. Other qualifications: A Bachelor's degree in Information Technology, Business Management or related field preferred.Experience working in healthcare technology. Prior experience with committee and consensus driven organizations. Knowledge of business systems and processes, including IT domain, data transfer protocol and IT application interfaces. Excellent communication, organization, problem solving and facilitation skills. Evidence of strong interpersonal skills including conflict resolution, meeting facilitation and organizational skills. Demonstrated history of continuing education in personnel and administrative processes. Exemption Status Exempt Compensation Detail $78,603.20 - $110,052.80 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday, 8am - 5pm Weekend Schedule As needed International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Ted KeefeQualifications: Bachelor's degree with 3 years technology or business administration experience, OR Associates degree with 5 years technology or business administration experience. Other qualifications: A Bachelor's degree in Information Technology, Business Management or related field preferred.Experience working in healthcare technology. Prior experience with committee and consensus driven organizations. Knowledge of business systems and processes, including IT domain, data transfer protocol and IT application interfaces. Excellent communication, organization, problem solving and facilitation skills. Evidence of strong interpersonal skills including conflict resolution, meeting facilitation and organizational skills. Demonstrated history of continuing education in personnel and administrative processes. Apply tot his job