Interoperability Relationship Management Principal

Remote Full-time
About the position

The Interoperability Relationship Management Principal at Humana is a leadership role focused on enhancing payer-to-provider interoperability within the healthcare sector. This position involves managing internal interoperability partner activities, fostering relationships with key business leaders, and developing innovative concepts to improve interoperability outcomes for providers and members. The role requires a deep understanding of the healthcare payer landscape and the ability to collaborate across various teams to drive success in interoperability initiatives.

Responsibilities
• Form and maintain relationships with key leaders across the business to understand key customer problems and match to existing or create new concepts/products in the interoperability portfolio through periodic workgroup meetings.
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• Design and implement an internal partner management program that includes concept intake and scoping, business case development, and pipeline management.
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• Partner with Interoperability product, performance, and recruitment/implementation partners to create recommendations for new concepts or novel product utilization.
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• Utilize executive governance routines to gain buy-in for proposed concepts, manage prioritization, and solve roadblocks.

Requirements
• Bachelor's degree
,
• 10 or more years of design, strategy, operations and/or interoperability experience
,
• 2 - 5 years or more of project and/or people leadership
,
• Proven abilities in metrics, ROI and business case development
,
• Excellent verbal and written communication abilities
,
• Experience facilitating meetings
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• Experience working with cross functional teams, including aligned resources and operational partners
,
• Strong background partnering and influencing other business areas to align on and meet objectives
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• Proven ability to convert business strategies into measurable results
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• Ability to translate complex data and findings to senior management, business leaders and external parties
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• Highly collaborative, flexible, team-oriented working style

Nice-to-haves

Benefits

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